Shoutbox

When close the main messenger plus 5 window, or some conversation, I get the following error message :

Some of your conversation logs have not been uploaded to the server. Would you like to recover these conversations? If you press 'no' the temporary log will be erased.

How can I stop thoses message from apearing?

These messages have to do with the online chat logging feature (preferences > Logs > Chat Logging). If you turn that off you won't get them anymore, however this tells me that there may be a problem with online chat logging that should be solved. I'll notify the developers.

Thanks for notifying

Hi there,

This error message is displayed when some conversations "not necessarily all of them" are not sent to server.  The cause may be simply a network connection error.

For reliability reasons, Plus! maintains a secure (encrypted) temporary log file of a chat session. If not all messages are received by server, the aforementioned message is displayed offering you the possibility to recover all conversations of the chat session. You can then, if you wish upload the log file manually to server from the Log Viewer.

If you want to see what are the missing conversations, I highly recommend you to check the online from either MyPlus! on the web site or from Plus!

From Plus!

1.  Enable Online logging (Preferences->Logs->Chat Logging)
2.  Set MyPlus Account (Preferences->Passwords->MyPlus!)
3. Check Connect me automatically
4. Open Log Viewer
5. Under Online node, try to find the chat session (you may organize by date or contact to find it quickly)
6. Please see If chat session is there, or if some conversations are missing

From MyPlus!
1. Open http://www.msgplus.net/
2. Log-in into MyPlus! (MyPlus! Log-in, top-right corner)
3. Menu My Account->My Logs
4. Please search for the session chat log, (you can use keywords if you remember some of conversations, date, etc.)

6. Please see If chat session is there, or if some conversations are missing

Hope this helps

Sincerely,

Kimahri Software Scrum Master

Just to let you know, the issue seems to have been solved

No, it haven't . But I think it has something to do with facebook conversation. Maybe it can aim you in the right direction.

Conversation did not log, but I think there's a backup file somewhere..

EDIT: found it.

Another "bug" is that the temp log created gets deleted automaticly after some time. It would be nice if live plus would try to upload them again before deleting

how exactly i can do this 'You can then, if you wish upload the log file manually to server from the Log Viewer'? I can´t find a way, button, anything.

Now and then some logs aren´t saved. And i want to keep this online archived.

[]s

quote:

---

Originally posted by stempski
how exactly i can do this 'You can then, if you wish upload the log file manually to server from the Log Viewer'? I can´t find a way, button, anything.

Now and then some logs aren´t saved. And i want to keep this online archived.

[]s

---

Right click on the log and click Upload.

no.
Right click on the log just apperars: decrypt and archive selected log.

hola  tengo un problema no me   dejan   que    salgan  los guños  en el momento  de chatear gracias