Shoutbox

I've been having this problem for weeks now. I thought if i would re-instal Msn it'll go away but it seems i was wrong. Whenever i sign in Msn freeze then this Error report window show up. When i sign in again it works.

This only happens for one of my e-mails..it works fine with my sister e-mial and she never had something as this..

Is there something wrong with my e-mial?

IIRC there is a certain character that causes msn messenger to crash it one of ur contacts has it. Maybe someone else can confirm what this character is.

It would explain at least why its crashing on your e-mail but not on others.

Hmm well i've got few contacts in this e-mial. My friend changes her nick name nearly every day. And the characters she uses were used from before but it didn't use to crash and freeze and the others do not have any characters..

So then it's a character problem..nothing to worry about.

Thnx

I think you should try MSN Messenger Help Service.

messenger.msn.com
=]

quote:

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Originally posted by BluexDreams
So then it's a character problem..nothing to worry about.

Thnx

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Erm... no... it can be that, but it can be all kind of things also....
It would help if you stated the exact errormessage or take a screenshot of it....

Also, what is your Messenger version?
Is it MSN Messenger or Windows Messenger?
What is your Windows version?
etc...


PS: You can test it if it is that character-thing, by exporting your contactlist (Contacts > Save Contact List) and then deleting all your contacts from the contactlist. Try to sign in again. If the error occurs again, then it is not the character-thingie... After you signed in again, you can import all your contacts back (Contacts > Import Contacts from a Saved File). (ps: by doing this you will loose your groups though, so you'll have to create them again)

I just remembered something..I've got the same friend on another e-mial and as i said any other e-mial just works fine when i sign in..so i don't think it's the character thingy problem..

I use Msn Messenger 6.2.0137
Windows XP Professional
And I use Zone Alarm

Here's a screenshot of the Error

Thats not the error. Thats just the tell Microsoft pop-up that comes up everytime an error occurs.

I know.. it is to Report an " Error "

quote:

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Originally posted by GiantSpider
Thats not the error. Thats just the tell Microsoft pop-up that comes up everytime an error occurs.

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Yes it is....
Not all errors come in the form of "blah blah 0x08000307"...


BluexDreams,

This is a long shot but you can try the following:

1. Make sure MSN Messenger isn't started yet

2. Start this program and enter your problem email. This program will calculate your MSN ID number. Write it down for later reference.

3. Open your registry editor (Start > Run > regedit), locate HKEY_CURRENT_USER\Software\Microsoft\MSNMessenger\PerPassportSettings

4. Now you'll see a bunch of numbers as subkeys. These are MSN Passport ID's. Click on the number which you've found in step 2

5. In the right panel, you'll see some keynames and values. Delete the following keynames (select them and press <DEL> or right-click on them and choose "delete/remove"):
* MessageLoggingEnabled
* MessageLogPath

6. Close the registry editor and Start MSN Messenger and try to sign in with your "faulty" email... Try a couple of times to make sure (reboot, sign in, ...)

7. If it worked then you only need to set back the option for logging in MSN. This means you have to enable/disable it and fill out the correct patch again. (Tools > Messages > Message History > ...)




If it didn't work and you still get the same error, you can try the following next:
(if it isn't the same error then repost a screenshot of the new one)

Note: This will make you loose your Display Pictures, Custom Emoticons and Background for your "faulty" email.

1. Make sure MSN Messenger isn't running. If it is, then right-click it's icon in the systemtray and choose "exit".

2. In Windows Explorer, navigate to:
\Documents and Settings\<your_windows_accountname>\Application Data\Microsoft\MSN Messenger\

3. Now you see again a bunch of numbers. These are again those MSN Passport ID's. Delete the entiry directory which is your MSN Passport ID.

4. Start MSN Messenger and try to sign in with your "faulty" email... Try a couple of times to make sure (reboot, sign in, ...)

5. If this method worked, then make sure logging options are set correctly (because you've deleted them in the previous method). This means you have to enable/disable it and fill out the correct patch again. (Tools > Messages > Message History > ...)

There wasn't any keynames or valuse in the Id number - such as

MessageLoggingEnabled
MessageLogPath

But i can see them in the e-mial that i use the Automatic signing in file/folder.

Actually only MessageLoggingEnabled.

And for some odd reason..the Message doesn't box doesn't show up anymore..it had only did once from 2 days..which is unsual..It's starting to act normal..