Shoutbox

quote:

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Originally posted by whippingboy
THE UNINSTALL PROGRAMS DO NOT WORK..  I tried using their uninstall programs and installing and uninstalling messenger just like you guys say too... still the ad bar comes back!

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Perhaps you got this ad-bar through some other program and not via Plus! In that case it might seem that the uninstall program does NOT work. I've tried uninstalling the sponsor program on four different machines and it has worked flawlessly on all of them.

Ahh but did you first use AD Aware or spybot deleting files first and then try, or not???? If you didn't try that, I could care less how many times you uninstalled/installed it, because the problem is occuring with people that do that, as I have seen others complaining of this very same thing.  As far as I know none of Lop's other programs were installed on my computer.  Just Messenger Plus, by my wife... which is a mistake I must say I regret very much.

quote:

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Originally posted by whippingboy
Ahh but did you first use AD Aware or spybot deleting files first and then try

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If you read the instructions properly, you would know you are NOT meant to use these programs to remove the adware! Doing so does not actually remove it, and messes up the installer.

1. Reinstall Plus WITH the sponsor
2. Uninstall Plus with ALL IE windows CLOSED
3. Reinstall Plus WITHOUT the sponsor

Simple really.

I couldnt uninstall the sponser software as-well.
I think that for the honesty of their business, MsgPlus instalation should have been more clear about this sponser software. they do ask for our permission befor installing it, so legaly they are covered, BUT:
1) the approve screen looks just like any other 'regular' legal notice, everyone tend to accept.
2) the uninstall software is not standard.
I actually like MsgPlus options and features but only because of these agressive marketing steps I refuse to use the software.

quote:

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Originally posted by FasyKey
I think that for the honesty of their business, MsgPlus instalation should have been more clear about this sponser software. they do ask for our permission befor installing it, so legaly they are covered, BUT:
1) the approve screen looks just like any other 'regular' legal notice, everyone tend to accept.

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First of all, even legal notices are meant to be read. Second of all, the current installation screen looks nothing like "other 'regular' legal notices":

quote:

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Originally posted by FasyKey
2) the uninstall software is not standard.

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What's not standard about going to Add/Remove programs to uninstall a program? Last time I checked this is the standard, proper and recommended way in Windows to uninstall a program.

quote:

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Originally posted by FasyKey
I actually like MsgPlus options and features but only because of these agressive marketing steps I refuse to use the software.

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There is nothing agressive about asking if you want to install the sponsor. This unlike many many other programs which don't ask a thing in the first place and install real spyware on your machine behind your back.

quote:

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Originally posted by FasyKey
I actually like MsgPlus options and features but only because of these agressive marketing steps I refuse to use the software.

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lol. if patchou had added the sponsor of today since the beginning, nobody would be complaining. do you realize that?

I'm having the same problem. My sister installed this and I didn't know what the sponsor was, so naturally I tried using a spyware removal tool. Now I have tried reinstalling with the sponsor and uninstalling several times, but the sponsor removal screen doesn't show. It appears to uninstall both the messenger plus and the sponsor, but the sponsor won't go away. How can I get rid of it?

And I'm not an idiot. If it worked for me to simply reinstall with the sponsor and uninstall with no IE running, I wouldn't be here complaining. And I didn't know not to use adaware since my sister installed it and I thought it was just random junk.

Uninstall Messenger Plus!! why? thats like uninstalling msn messenger. W/E its probly that spyware thing... YOu sohuld realy get rid of that crap patchu, Spyware is what people dont like, so they dont downlaod and install Messenger Plus.

60% of my buddies took of Messenger Plus3 becuz it ditected it as Spyware using SPysweeper.

run the provided uninstaller file at:

http://lop.com/new_uninstall.exe

you admint that you have run anti adware tools. They have damaged the sponsor software uninstaller files. You need to download the one from the webpage and run it.

http://lop.com/new_uninstall.exe

That uninstaller will remove ALL traces of the sponsor even on damaged installations.

That is the cure all of cure alls and works 100000% everytime

I'm sorry but I still have to insist on the fact that there is aboslutely nothing I can do if a third party software (such as Adaware of SpyBot) destroyed some of the unisntallation files of my sponsor program. Reinstalling with the sponsor and uninstalling again is supposed to work though.