Shoutbox

Dear all,

I encountered a problem with my msn messenger plus. A week ago, 2 contacts from my list disappeared....  and I mean physically disappeared from my contact list...(I did not do anything)..and disappeared also form the list of people, who have added me to their MSN contact list. Both mail adresses were already inactive for several months.

I contacted MSN Messenger Holland. They told me that the problem occured due to Messenger Plus. Can somebody explain me what happened?

I really appreciate it, because of the fact that 1 of these contacts died...and the last msn title of this contact means a lot to me.

Regards,

Niels

It has nothing to do with Plus! Obviously when an account is inactive it gets deleted from the MSN servers. Your contactlist is stored on their servers, thats how wherever you log in your contactlist is there.

i think its someone that microsoft has just recently done/introduced, because i also lost about 10 contacts!! but i know that they have been inactive for at least 6 months, if not a year on some of them.

so i didn't lose much sleep over it

Taken from Help in Hotmail:

Your account policies
Account activity
Your account becomes inactive if you do not sign in for 30 days, or within the first 10 days after signing up for an account. Once an account becomes inactive, all messages, folders, and contacts are deleted, but the account name is still reserved.
If the account stays inactive for an additional 90 days, it is permanently deleted.

From: Microsoft .NET Passport Privacy Statement
Inactivation and Deletion of Account

Microsoft will delete your .NET Passport account if it remains inactive for an extended period of time. Inactivity is defined as a failure to sign in to your .NET Passport account.

If your .NET Passport account was created in an MSN sponsored domain (i.e. @hotmail.com, @WebTV.net, or @msn.com), your account will be made inaccessible if it remains inactive for 120 days, and any account or profile information you have provided will be deleted. If you have a .NET Passport account that was not created in an MSN sponsored domain, your account will be made inaccessible if it remains inactive for 365 days, and any account or profile information you have provided will be deleted.