In order to fix this problem, you'll need to set up and register the library file.
The easiest way to do that is to download the following file that will install and register most of the Library Files used by Ascentive's products (if you still see the error, try the manual instructions below).
Please use the following URL to download a 5.66 MB (5,935,720 bytes) Ascentive Library Installer:
http://www.ascentive.com/support/new/libraryfiles.exe
Alternatively, you may download just the file you are missing and manually register it yourself. Here's how to do it:
1.
Download COMCTL32.OCX (right click the text on the left and save to your Desktop).
2. Back up your current copy of COMCTL32.OCX and copy the new version to the same file location. This file should be located in the WINDOWS\SYSTEM directory on your C: drive (for Windows NT and 2000: \WINNT\system32).
3. Using your mouse, click on the "Start" button and then click on "Run".
4. According to your Operating System, type the following command to register this library file:
Windows 95, 98, or Me:
regsvr32 \windows\system\COMCTL32.OCX
Windows NT or 2000:
regsvr32 \WINNT\system32\COMCTL32.OCX
Windows XP:
regsvr32 \windows\system32\COMCTL32.OCX
5. You should see a message saying "DllRegisterServer ... succeeded"
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