Happened again... 
E:\Documents and Settings\Mike>tracert msghelp.net
Tracing route to msghelp.net [64.62.180.102]
over a maximum of 30 hops:
  1     1 ms    <1 ms    <1 ms  192.168.1.1
  2    19 ms    21 ms    18 ms  thes730a-l0.otenet.net [62.103.2.231]
  3    19 ms    20 ms    21 ms  thes734b-ge2.otenet.net [212.205.223.113]
  4    27 ms    24 ms    29 ms  athe-GSRb-thes-GSR.backbone.otenet.net [195.17
3.237]
  5    38 ms    27 ms    28 ms  pos3-0-cr02.customers.ath.oteglobe.net [62.75.
253]
  6    73 ms    74 ms    79 ms  Matm1-0-117-cr01.ama.OTEglobe.net [62.75.4.78]
  7    75 ms    78 ms    76 ms  gsr12012.lon.he.net [195.66.224.21]
  8   221 ms   216 ms   220 ms  pos8-0.gsr12416.nyc.he.net [216.218.200.101]
  9   285 ms   282 ms   287 ms  pos7-0.gsr12012.sjc.he.net [216.218.254.153]
 10   285 ms   286 ms   282 ms  pos1-2.gsr12416.fmt.he.net [64.71.128.182]
 11   286 ms   288 ms   287 ms  64.62.180.102
Trace complete.
E:\Documents and Settings\Mike>ping msghelp.net
Pinging msghelp.net [64.62.180.102] with 32 bytes of data:
Reply from 64.62.180.102: bytes=32 time=287ms TTL=54
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 64.62.180.102:
    Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),
Approximate round trip times in milli-seconds:
    Minimum = 287ms, Maximum = 287ms, Average = 287ms