| Laptop DEAD - HELP |
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M73A
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O.P. Laptop DEAD - HELP
my girlfriend has a laptop and it wont boot up at all
it wont boot in safe mode either.... so she doesnt know what to do...
she gets an error saying somehting about newly installed software or hardware.... but nothings been installed that doesn't work so what could that be?
what could you suggest she do seeing as she cant get into safe mode???
it would be really appreciated if someone could suggest a way that does not involve a format because there is a lot of data that would be lost and probably not replaceable
Thanks for any Help.
M73A
This post was edited on 09-22-2005 at 07:35 PM by M73A.
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| 09-22-2005 07:35 PM |
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prashker
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RE: Laptop DEAD - HELP
what kind of laptop is it. What drives do it have? CD? Floppy? DVD?
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| 09-22-2005 07:37 PM |
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M73A
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O.P. RE: Laptop DEAD - HELP
EI Systems
it has a cd/dvd-rw combo... no floppy...
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| 09-22-2005 07:45 PM |
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ShawnZ
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RE: Laptop DEAD - HELP
quote:
Originally posted by M73A
somehting about newly installed software or hardware
Not to be rude but, that isn't very helpful. Can you give us a more detailed message? Spoiler: the game.
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the game.
the game.
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the game.
the game.
the game.
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| 09-22-2005 08:20 PM |
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M73A
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O.P. RE: Laptop DEAD - HELP
quote:
Originally posted by ShawnZ
quote:
Originally posted by M73A
somehting about newly installed software or hardware
Not to be rude but, that isn't very helpful. Can you give us a more detailed message?
sorry... just working on the information i've got  .... its not my computer ya see
its windows xp home with sp 2 (I THINK)
ei machines laptop
cd/dvd-rw
40gb hdd
(no dodgy software on it... if thats a factor....)
and oh yea.... last bit of info: its broke
lol...
ta. |
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| 09-22-2005 08:25 PM |
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MeEtc
Patchou's look-alike
In the Shadow Gallery once again
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RE: Laptop DEAD - HELP
First question, does it POST? (count RAM, show logos, etc?)
![[Image: signature/]](http://www.meetcweb.com/signature/) ![[Image: sharing.png]](http://www.meetcweb.com/files/sharing.png)
I cannot hear you. There is a banana in my ear. |
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| 09-23-2005 01:44 AM |
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M73A
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O.P. RE: Laptop DEAD - HELP
quote:
Originally posted by beamykitty
If you ring up the company that made the laptop -customer support-if she still has her serial number on the back of the comp(usually a sticker) ..they will help u for free...as long as the comp is legit ..i had a similiar problem with two other laptops i have owned even tho one of them was 6 years old they still walked me through and were able to help me bring my comps back to life...-good luck-
the waranty is out and i think they charge.... ill suggest it anyway thanks...
quote:
Originally posted by MeEtc
First question, does it POST? (count RAM, show logos, etc?)
ermm, im not sure... when its loading up it gets to a certain point and then goes back to the screen saying windows didn't start up propoerly how would you like to start windows etc etc 1safe mode 2 normally 3 old settings... ya no?
but im not sure what 'certain point' is.... i think its after the windows loading logo if thats what you mean... |
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| 09-23-2005 06:32 AM |
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multimillion2k
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RE: Laptop DEAD - HELP
I would suggest you consider a repair install - it's actually a useful feature, and you shouldn't lose any files or programs. |
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| 09-23-2005 09:00 AM |
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matty
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RE: Laptop DEAD - HELP
It would be a good idea if you could provide us with the Stop error code on the BSOD (Blue Screen of Death). It will say Stop 0x000000somethingsomething(parameter,paramater,parameter,parameter)
This will help us actually point you in the direction on how to fix it because reparing install could be a worse thing since the laptop probably didn't originally have SP2 on it.
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| 09-23-2005 10:59 AM |
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MeEtc
Patchou's look-alike
In the Shadow Gallery once again
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RE: RE: Laptop DEAD - HELP
quote:
Originally posted by M73A
quote:
Originally posted by MeEtc
First question, does it POST? (count RAM, show logos, etc?)
ermm, im not sure... when its loading up it gets to a certain point and then goes back to the screen saying windows didn't start up propoerly how would you like to start windows etc etc 1safe mode 2 normally 3 old settings... ya no?
but im not sure what 'certain point' is.... i think its after the windows loading logo if thats what you mean...
If windows starts poking its nose, then it has POSTed and is not a crucial hardware failure. Sounds like windows is corrupted or maybe a bad harddrive
I cannot hear you. There is a banana in my ear. |
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| 09-23-2005 01:19 PM |
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