Shoutbox

Hey,

if one of msn support team asks you to give him you password, so he/she can check your account from their side, would you accpet?

i have this situation, should i give them !! i'm confused

NEVER give out your password.

Can I see the e-mail, it must be fake. MSN would never ask you for your password.

hmm seems werid that MSN would ask for your password.

Did you contact them through the msn.com domain (ie: through the contact form) or email them stright?

From http://privacy.microsoft.com/en-us/fullnotice.aspx under "  Security of Your Personal Information"

quote:

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if a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone.

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Hmm.. I once read somewhere on MSN, "Never give our your password. Nobody from Hotmail, MSN or Microsoft will ever ask your password"...

Something like that, don't know where

well yeah indeed they are real hotmail support, because it is like the 5th reply.

actually what they exactly said was

quote:

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Account access consent:

"To continue to help you, I may have to access your account. If I have to access your account, I will have to reset your password. If you do not give me permission to access your account, I may not be able to continue to help you. May I have your permission to access your account if I must? If the answer is yes, please reply by saying, 'You have my permission to temporarily access my account.' As soon as I complete my troubleshooting, I will reset your account back to your original password, and then let you know that the issue has been resolved."

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it is somehow different than what i expressed, by still they are going into my account.
what cofuses me, how they are going to reset back the password if they didn't know the previous ! i mean why they dont directly use the present password, why the reset !

regards

quote:

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Originally posted by zaher1988
what cofuses me, how they are going to reset back the password if they didn't know the previous ! i mean why they dont directly use the present password, why the reset !

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I don't know much about coding, but the password is probably set into some kind of data table, maybe some MySQL or wte.

They can just put it back without knowing it.

I think.

That sounds like it was typed by a robot
Tbh, I wouldn't trust it...

but i want this fixed http://shoutbox.menthix.net/showthread.php?tid=58000

Just tell them you don't feel comfortable giving your password out (even if its real and not some dodgy bot like Mike says )

they must have another way to find out <insert your problem here> without your password

well i have filled a list of 2 pages of questions an answers, and they have replied asking again for this, as they have also asked it along to the other questions and at that time i didn't answer it.

ciao