Shoutbox

hey

i was on msn and a new msg + poped up. saying download the newest msg + or whatever. and i always do. but after downloading and installing the new one i cant see the names in colour no more ? it shows thoes silly symbols. can anyone help me and tell me what ive done wrong lol.

Thanks.

please post what version of MSN, plus! and your operating system, so we can help you further