Shoutbox

this sounds quite sad but this is driving me absolutely crazy!

i cannot see peoples display pictures, and they cannot see mine. all i can see as their dp is the default msn man and vice versa.

ive tried using 7.0, 7.5 and am currently on windows live.

ive also deleted everthing in
"C:\Documents and Settings\Miles\Application Data\Microsoft\MSN Messenger" to try and reset all the settings

im using zone alarms firewall and have allowed the program full internet access.

ive also used a registry cleaner which removed 'problems' but did not solve the msn display pic problems

recently i deleted "C:\WINDOWS\Internet Logs" as i read they were safe to delete (there was about 5gb of msn messenger logs?)

ive gone into msn options>general and ticked "show display pictures from others"

ive run out of things to try

any ideas?

help!



*edit i forgot to mention - i cant see peoples personal messages either anymore. (the bit in italic after their actual name)

Try reinstalling MSN/WLM... see if that helps.

i tried reinstalling at least 5 times!

i just found this thread (http://shoutbox.menthix.net/showthread.php?tid=60711&page=3)
which came to the conclusion its zone alarm!

looks like ill just have to wait for the next zone alarm update or downgrade to a previous version!

thanks anyway

Or go into ZoneAlarm and adjust the permissions for Messenger?

It really seems to be caused by zonealarm suite. I am currently having the same problem. Reinstalling both MSN and ZA didn't help, changing settings/allowing everything for MSN/turning IM security off didn't help either. However when I turned ZA suite off completely, MSN worked normal.

Anyways, I'll try to find out more.

Just a sugestion
mabee someone should contact ZoneLabs about this and see what they say.

Yeah the newest version of zone labs is definitely the cause of the problem.

Install an older version :e.g. http://download.zonelabs.com/bin/free/1043_zl/zaS..._61_744_001_en.exe
and it will work again

yes zonealarm caused evertything.... please someone contact they thanks folks

Yes, it's the Zone Alarm update (v6.5.722.000) what is causing it. Hopefully they fix it soon and release a new update.

It was discussed here too:

http://shoutbox.menthix.net/showthread.php?tid=60711&page=2