Felu
Veteran Member
Posts: 2223 Reputation: 72
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Joined: Apr 2006
Status: Away
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RE: messenger live not signing me in
quote: Originally posted by -!Felu!-
quote: Originally posted by JonathanKay - Microsoft MVP - Windows Live Messenger/MSN Messenger/WindowsMessenger - Associate Expert
Part of your Messenger client cache may becorrupted.
To attempt to fix, close down Messenger if it's running, click Start, then
Run, and type the
following:
%userprofile%\contacts
and click OK.
If nothing appears in the folder, click the Tools menu, then Options, then
View tab, click
'Show hidden files or folders' and click OK. Once you are able to see the
folders,
right-click the one that corresponds to your Passport and choose Delete.
Next, click Start, then Run, and type the following:
%userprofile%\Local Settings\Application Data\Microsoft\Windows Live Contacts
Then remove the corresponding folder again in this folder.
Then restart Messenger and try signing in again.
quote: Originally posted by Chris4
quote: 1. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password @ https://login.passport.com/ChangePW.srf to
something smaller (under 10-12 characters), then try signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet, especially since you
upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
and do the same for the following:
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 MSXML3.dll
This post was edited on 07-29-2006 at 03:34 PM by Felu.
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