Shoutbox

I recently installed wlm but i am facing a problem.It keeps disconnecting not even when i leave the pc open for many hours,but also when i am talking with someone..Why is this happening?If it could be a server issue why dont other contacts who live very close to me face the same problem?Pls let me know

There are literally hundreds of factors behind a dropping connection, ranging from the servers having an off day to your own network card playing up, with everything in between. It is possible to narrow this down somewhat, but only so far as finding out whether it's your PC or not.

Is your Internet program doing this also? If so it should be a problem on you side, if not, its WLM.

Is your Internet program doing this also?

no i can visit websites...So there's something with wlm but i dont know what...

How long has this been happening?

from the day i got the adsl(1.5 year ago).It happens 1-2 times per day

Do you have filters installed on every phone in the house?

why should i do that?

Try checking your computer for virus and spyware. Your connection problem might be caused by the ads.

quote:

---

Originally posted by FineWolf
Do you have filters installed on every phone in the house?

---

quote:

---

Originally posted by ReD-RevolutioN
why should i do that?

---

DSL uses the other 90% of the phone cable that the 10% analog telephone communication does not use, with out filters, normal phone use, or simply having a phone, satalite, alarm system or a fax mashine hooked up to they phone line could disrupt the DSL signal causeing your modem to disconnect, the filters filter out the DSL signal from the phones and other stuff so that it does not interfere

also check the RJ-11 length(the phone cable from the wall to the modem), it should idealy be 6 feet or less, but the max it can be and still transmit safely is 20 feet

what you can also try is checking for packet loss, if you open command prompt, and type in:

code:

---

ping -n 20 google.com

---

that will ping google.com 20 times, look for where is says

code:

---

packets sent=20 resieved=20 loss=0 (0% loss)

---

if loss does not = 0 then you have packet loss

at that point i would suggest reseting TCP/IP and Winsock, should you have windows XP you can use these commands:

TCP/IP

code:

---

netsh int ip reset log

---

winsock

code:

---

netsh winsock reset catalog

---

if that still doesn't work you should contact your ISP tech support for frequent disconnects

ps, if your wondering how i know this, i'm a DSL tech support agent