Shoutbox

Can anyone guide me into install this few programs?

- WLM
- Writer

Need help...it just can't install. My Windows XP is genuine.

Screenshot:

What does it say when you click on "more about this error"? Do you have admin rights on the Windows account you are using? Have you installed any of these programs in another language before?

Yes I have admin rights.
What do you mean by installing any other programs in another language?
I removed all the Windows Live programs and tried re-installing but failed.

Damn Microsoft.

All applications of Windows Live need to be in the same language, you can't use lets say an English Writer and a Chinese Messenger.

1. Click this link: http://download.microsoft.com/download/2/3/0/2303...WL-Beta-remove.zip.
2. When prompted, click “Save” to save the ZIP file to your desktop.
3. Go to your desktop and open WL-Beta-remove.zip.
4. Extract all the files to your desktop (this should create a folder named WL-Beta-Remove on your desktop if not, skip to step 8).
5. Go to your desktop and open the folder named WL-Beta-remove (there should be a file named WL-Beta-Remove.cmd in the folder).
6. Double-click on the file named WL-Beta-Remove.cmd.
7. If prompted by the Open File – Security Warning, click “Run” (after clicking “Run” a window will open and you will see commands running in that Window, when the commands are finished the window will automatically close).
8. Try to reinstall again.

By the way you still haven't told me what the message is when you click "more about this error"...please click it and post here if it does this again. You are not running 64 bits version of Windows XP are you? The current installer does not support 64 bits.

Did that...it didn't work.

I am not running 64 bits...

I'll need to know what it says when you click "more about this error" then.

http://help.live.com/help.aspx?project=WLInstalle...uery=rorre_lareneg

By the way, I closed my Firewall and Anti-virus, it still did not work.

Have you also cleared temporary files and folders before trying to install again from the live website? Could there be another program not allowing writing to the registry etc (like AdWatch)? Is Windows up to date (have you done windows update recently)? Time and date etc. are set correctly too?