Shoutbox

I recently reformatted my computer, and have re-installed the newest versions of Windows Live Messenger and Messenger Plus. I've noticed however, that now anytime I try to record a voice clip, or anytime I try to send/receive a voice call, my MSN completely freezes and I have to shut it down.

Anyone have any idea of how to fix this? I use Avast antivirus (which has never given me a problem with MSN) and I'm running Windows XP (with all the latest updates).

I have tried uninstalling and getting rid of all the files, and re-installing (even only just WLM) but it still does the same thing. Please help!

I have encountered the same problem. Not only is it for voice clips, but for almost all audio/video related activities (start or send webcam, try running the audio/video setup, send a voiceclip) Receiving a voiceclip works fine though.

Try doing any of these, and if its the same result of WLM not responding after running the audio/video setup, you might be in the same boat as me. I have a ticket open with WLM support at Microsoft that has been escalated, but they seem to be taking their time in doing anything.

see Problems with Webcam and audio