Shoutbox

I called install Windows Messenger Plus...It keep saying "Windows Live Messenger has stopped working", windows can check online for a solution to the problem the next time you go online...After I Uninstall Messenger Plus...Evrything is ok.

I'm using Windows 7 Premium, which I purchased last week as this is a New laptop.

I've tried installing Patches, windows Updates, etc.

There has been other report of this problem on your forum, but no luck to a solution.

Please Fix this as I like your software and would like to keep it.

Thanks. Martin

Additional Information.

Problem Details when this message appears:

Problem signature:
  Problem Event Name:    BEX
  Application Name:    msnmsgr.exe
  Application Version:    14.0.8089.726
  Application Timestamp:    4a6ce533
  Fault Module Name:    unknown
  Fault Module Version:    0.0.0.0
  Fault Module Timestamp:    00000000
  Exception Offset:    35002e00
  Exception Code:    c0000005
  Exception Data:    00000008
  OS Version:    6.1.7600.2.0.0.768.3
  Locale ID:    2057

Additional information about the problem:
  LCID:    1033

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

quote:

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Originally posted by martingonnella
Please Fix this as I like your software and would like to keep it.

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There is nothing to fix. It has been tested on all platforms with all versions of WLM. If there is a problem it is most likely a conflict with another program you have installed on your laptop. You can search these forums for threads relating to this. There is a very low chance that something MP!L is doing is affecting the way WLM works.