Shoutbox

I'm getting a TON of crashes using Windows 7 x64 , MSN stable build 14.0.8117.416 & the latest Messenger Plus

Example:

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    msnmsgr.exe
  Application Version:    14.0.8117.416
  Application Timestamp:    4bc935af
  Fault Module Name:    dwmapi.dll_unloaded
  Fault Module Version:    0.0.0.0
  Fault Module Timestamp:    4a5bda07
  Exception Code:    c0000005
  Exception Offset:    72981610
  OS Version:    6.1.7600.2.0.0.256.1
  Locale ID:    2057

Additional information about the problem:
  LCID:    1033

--------------------------------


Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    msnmsgr.exe
  Application Version:    14.0.8117.416
  Application Timestamp:    4bc935af
  Fault Module Name:    StackHash_1ae4
  Fault Module Version:    0.0.0.0
  Fault Module Timestamp:    00000000
  Exception Code:    c000041d
  Exception Offset:    75324b02
  OS Version:    6.1.7600.2.0.0.256.1
  Locale ID:    2057
  Additional Information 1:    1ae4
  Additional Information 2:    1ae490d1426cf8b88187910349f8f5f4
  Additional Information 3:    f414
  Additional Information 4:    f414c56229cdc417e7ae5376577ef5f9

If you uninstall Messenger Plus! Live do the crashes stop?

Been running msn fine for ages.. installed Messenger Plus today.. and it's been like that since.

Right, but if you uninstall Messenger Plus! Live now.....does it stop crashing?

quote:

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Originally posted by djdannyp
Right, but if you uninstall Messenger Plus! Live now.....does it stop crashing?

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too much hassle atm but i will soon,

Isn't there like a standard diagnostics list to go through with Messenger Plus, or is it that it just doesn't crash often enough for enough users to have this?

I'm just trying this at the moment... disabling the 5 or so scripts that I installed in MsgPlus.

The 'standard diagnostics' is to uninstall Plus! and see if the problem continues, so we can determine if it's definitely Plus! causing the crashing problem and then work out why.

quote:

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Originally posted by Chris4
The 'standard diagnostics' is to uninstall Plus! and see if the problem continues, so we can determine if it's definitely Plus! causing the crashing problem and then work out why.

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I see,

I tried filtering the events log just to 1 or 2 people, it seems to have stopped all the crashing besides the one involving tabbed chat, so I've kept that disabled.

if I find the time, i'll deal with reinstallations later