Shoutbox

ive tried to sort out the following problem but have come to the end of the line as far as my tech expertise goes (which doesnt take much lol) on my home pc(win xp sp3) , windows live will record the chat history to the specified file without any problems at all, but on my new laptop, which has windows 7, it flatly refuses to record a log at all, even with the options to record checked. i've tried changing the file it saves the conversations to, unchecking and checking the boxes, reinstalling messenger, everything.

if anyone could shed some light on the matter it would be greatly appreciated

Hi,

Is this Messenger Plus! Live Chat logs or Windows Live Messenger chat logs?

at the moment i have done a clean install just of windows live messenger until the problem has been fixed, still no joy as yet though

It is a rather strange problem, I know it is not a fix, but Messenger Plus! Live has a chat logging feature with a lot more options and features if that's any help?

thanks, i may have to give it a go i guess...no guarantee it will work where the standard messenger is failing though? all i can think is its maybe a firewall/av issue stopping a log being created after the chat boxes are closed?

I'm pretty sure a firewall wouldn't stop a log being created because it would all be done locally on your computer... I doubt an antivirus would be an issue but maybe there's some crazy new features on the one your using?

Give the Messenger Plus! logs a go

well, a quick edit... have installed Messenger Plus! logs onto both my laptop and desktop, and the results were as i thought...my main pc works perfectly well, but the laptop that im having issues with just comes up with:
'Error - unable to write log for *msncontact* Access is denied'

quote:

---

Originally posted by alifay
well, a quick edit... have installed Messenger Plus! logs onto both my laptop and desktop, and the results were as i thought...my main pc works perfectly well, but the laptop that im having issues with just comes up with:
'Error - unable to write log for *msncontact* Access is denied'

---

Are you using 2011/2010 Beta version (Wave 4) or the Final 2009 (Wave 3) release?

I've gotten the same error with and only with the Wave 4 beta.

i downloaded version 4.84.384 which as i said works fine on win xp, but not on win 7 at all, the win 7 laptop wont record message logs through windows live messenger OR messenger plus! live, most odd

quote:

---

Originally posted by alifay
i downloaded version 4.84.384 which as i said works fine on win xp, but not on win 7 at all, the win 7 laptop wont record message logs through windows live messenger OR messenger plus! live, most odd

---

He was asking which version of Messenger (Windows Live) you are using, not Messenger Plus! Live.