What happened to the Messenger Plus! forums on msghelp.net?
Shoutbox » MsgHelp Archive » Skype & Technology » Skype & Live Messenger » Error when I close a window

Pages: (2): « First [ 1 ] 2 » Last »
Error when I close a window
Author: Message:
Italian Duke
New Member
*


Posts: 3
Joined: Dec 2004
O.P. Dodgy  Error when I close a window
First of all, Hello Everybody, this is the first time I post here .

Anyway I noticed an annoying error when i close a chat window .

This is the error that I often get

" An error occurred loading the message history" and "An invalid character was found in text content. Line: x. Position: y (Do you want to try again?)"

I found out this is an error caused by customization

I also found out there is a program that checks automatically to find what's wrong in the customization
My unlucky, that program doesn't work ^o)

At the moment i have installed msn 7 beta, and the last Messenger Plus for that version . I haven't installed plug ins.

I had instelled plug ins, but then i removed them, unlucky I still get that error.

There is a solution for this problem ? ( not disable my convo's logs, please ) . It is really annoying . +o(

Thanks you Everybody .

Bye (Y) :D
12-12-2004 02:14 AM
Profile E-Mail PM Find Quote Report
f1d0d1d08989
Junior Member
**

Avatar

Posts: 98
33 / Male / –
Joined: Dec 2004
RE: Error when I close a window
I also have this problem, but for me, it will only occur if I used the Handwriting feature, or I have unicode characters typed.

I couldnt find any solution for it...

Windows Version: Windows XP Professional with SP2 (Build 2600)
Messenger Version: MSN Messenger 7.0 BETA (Build 7.0.0425)
Plus! Version: 3.40.112

EDIT: Oh okay, thks...

This post was edited on 12-12-2004 at 03:17 AM by f1d0d1d08989.
12-12-2004 03:07 AM
Profile E-Mail PM Web Find Quote Report
Dane
Non-Elite Member
*****

Avatar
Dont ask to ask, just ASK!

Posts: 1621
Reputation: 52
35 / Male / Flag
Joined: Dec 2002
Status: Away
RE: Error when I close a window
Hello,
Microsoft is aware of the problem as I (an official tester) have reported it, they have told me they are working to fix it.  I expect it to be fixed in the next version.
12-12-2004 03:14 AM
Profile PM Web Find Quote Report
RaceProUK
Elite Member
*****

Avatar

Posts: 6073
Reputation: 57
39 / Male / Flag
Joined: Oct 2003
RE: Error when I close a window
Mess.be has a tool that corrects these errors in the logs, so they become readable again.
[Image: spartaafk.png]
12-12-2004 06:22 PM
Profile PM Web Find Quote Report
Sunshine
Elite Member
*****

Avatar

Posts: 5142
Reputation: 122
– / Female / Flag
Joined: Mar 2004
Status: Away
RE: Error when I close a window
You can use ScanXMLLogs to solve this problem ;)

Note: this program requires .NET Framework

This post was edited on 12-12-2004 at 07:46 PM by Sunshine.
[Image: 25dr3o9]
12-12-2004 07:40 PM
Profile E-Mail PM Web Find Quote Report
Italian Duke
New Member
*


Posts: 3
Joined: Dec 2004
O.P. RE: Error when I close a window
I'm almost sure that "Handwriting plug-ins " is the cause of this error .

About the tool that you are talking about, I downloaded it, but I need a Framework that i'm not able to find oO ... .so it doesn't work

Can you know how uninstall in a total way this Handwriting plugin ?. I mean, I uninstalled it, but even tho it is deleted i still get that error . Imho there are some files to delete in the windows directory .

Thanks everybody for the help ;)
Oh, thanks for the link Sunshine :D

I've been on that link, before, but i thought it was another version .

Thanks you :D
12-12-2004 11:45 PM
Profile E-Mail PM Find Quote Report
RaceProUK
Elite Member
*****

Avatar

Posts: 6073
Reputation: 57
39 / Male / Flag
Joined: Oct 2003
RE: Error when I close a window
quote:
Originally posted by Italian Duke
Can you know how uninstall in a total way this Handwriting plugin ?. I mean, I uninstalled it
Therefore toally uninstalled it.
The Handwriting plugin has nothing to do with the XML logs Messenger keeps. Therefore, it cannot be the cause of the problem.

The problem is caused by a bug in Messenger, where it corrupts the log itself. Use the ScanXMLLogs SUnshine gave the link to to clear these errors.

And also, don't doubel post.
[Image: spartaafk.png]
12-13-2004 12:26 PM
Profile PM Web Find Quote Report
f1d0d1d08989
Junior Member
**

Avatar

Posts: 98
33 / Male / –
Joined: Dec 2004
RE: Error when I close a window
quote:
Originally posted by raceprouk
The Handwriting plugin has nothing to do with the XML logs Messenger keeps. Therefore, it cannot be the cause of the problem.

It does. Cause MSN Messenger will try to keep what you drawn during the conversation, thus it crashes. If my PC does not have handwriting, and I talk to a new contact, the log is sucessfully saved. But when I installed Windows Journal Viewer, which lets me write, then MSN Messenger's log cannot be saved, and the error message is presented.

So what else could be the problem? I dont know...Can someone tell me?

Windows XP Professional SP2 Build 2600
MSN Messenger 7.0 BETA Build 7.0.0425
Messenger Plus! 3.40.112 BETA
(Do I need to include the version of Windows Journal Viewer? But I couldnt find it anywhere [I mean the version number])
12-14-2004 02:27 AM
Profile E-Mail PM Web Find Quote Report
RaceProUK
Elite Member
*****

Avatar

Posts: 6073
Reputation: 57
39 / Male / Flag
Joined: Oct 2003
RE: Error when I close a window
quote:
Originally posted by f1d0d1d08989
MSN Messenger 7.0 BETA Build 7.0.0425
I thought you were talking about version 6 when you mentioned the Handwriting plugin. Version 7 doesn't need that plugin, just Ink.
Anyway, also remember v7 is still BETA, and will have numerous unresolved bugs.
[Image: spartaafk.png]
12-14-2004 09:36 AM
Profile PM Web Find Quote Report
f1d0d1d08989
Junior Member
**

Avatar

Posts: 98
33 / Male / –
Joined: Dec 2004
RE: Error when I close a window
Oh, ya. I forgot about that I dont need the plugin...Just that Journal Viewer, which gives me Ink. Hehe...
Sorry...:D
12-14-2004 12:44 PM
Profile E-Mail PM Web Find Quote Report
Pages: (2): « First [ 1 ] 2 » Last »
« Next Oldest Return to Top Next Newest »


Threaded Mode | Linear Mode
View a Printable Version
Send this Thread to a Friend
Subscribe | Add to Favorites
Rate This Thread:

Forum Jump:

Forum Rules:
You cannot post new threads
You cannot post replies
You cannot post attachments
You can edit your posts
HTML is Off
myCode is On
Smilies are On
[img] Code is On