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Cannot Open Chat Logs, What Should I Do?
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schwiizer08
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O.P. Cannot Open Chat Logs, What Should I Do?
I log all my chats, and yesterday when I tried to open one of them, I got an error message that stated, "An error occurred while trying to decrypt your file. Please reboot or try again on another computer."

I restarted my computer and tried again, but received the same message. I cannot try on another computer, because the chat log files are exclusively on this computer.

Does anyone know what I can do to be able to view these conversations again?
09-14-2007 05:12 PM
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schwiizer08
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O.P. RE: Cannot Open Chat Logs, What Should I Do?
I just realized I can read all the chat logs that are not password-protected. But the vast majority of my logs are password-locked and I get the error message when I try to open them....
09-14-2007 11:55 PM
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ahmetgns
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RE: Cannot Open Chat Logs, What Should I Do?
MattyRid's reply to "Chat logs problem"
quote:
Originally posted by MattyRid
try updating windows using windows update, ensuring all updates are selected, and see if it helps.
09-15-2007 08:14 AM
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schwiizer08
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O.P. RE: Cannot Open Chat Logs, What Should I Do?
I updated windows with windows update, but it still did not work. For some reason, it's only the password-protected conversations that I can't read. I turned off my password, so now I can read the conversations I have, but all of my conversations (dating from January 2004 to about now) are still password-protected, so I still can't access them. There has to be a way to access them... please help!
09-16-2007 04:31 PM
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