Recording Audio ok but Video not - Printable Version
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+----- Thread: Recording Audio ok but Video not (/showthread.php?tid=100072)
Recording Audio ok but Video not by Doerakker on 03-20-2013 at 03:47 PM
When recording a video chat it records the audio fine but the instead of it recording the actual video window it records the chat window defeating the purpose of the recording 
I am using the lastest version of Plus and running windows vista with the latest service packs
This is pretty annoying as I have uninstalled/reinstalled several times but achieving the same result ...
see attachment for details
RE: Recording Audio ok but Video not by cooltechnoguy on 03-20-2013 at 07:00 PM
Thanks for detailed report. It is easier for us to see the problem when you provide screenshots, and details about OS, and app versions 
We'll try to reproduce the bug and update you. Have you made sure that Skype Video conversation is on top?
Do you have the same problem when you select Skype Default View (in View menu)?
RE: Recording Audio ok but Video not by Doerakker on 03-21-2013 at 12:15 PM
Just tested on my Windows Vista SP2 & Skype 6.2.0.106 with the latest version of Messenger Plus! installed and in Default view.
I had but will again attach a screen print from the video which shows it does not record the Video window but instead the main window of skype or the conversion (text chat) window
as you can see from the preview window the focus is not where it should be (video) ....
RE: Recording Audio ok but Video not by Doerakker on 03-21-2013 at 12:32 PM
here is the prview window screenshot
RE: Recording Audio ok but Video not by Doerakker on 03-23-2013 at 10:27 AM
I have yet to receive an update/response on this issue
would anybody be so kind to pick this issue up please?
RE: Recording Audio ok but Video not by Doerakker on 03-26-2013 at 10:46 AM
Is there anything else I can do to get the attention of the support team for this issue?
more information ?
please advise
RE: Recording Audio ok but Video not by Menthix on 03-27-2013 at 12:21 PM
Some wild guesses, but maybe it helps...
Do you have multiple monitors?
Is the result any better in compact mode?
Do you use any tools which may affect your windows, for example: UltraMon, Visual Styles, etc.
RE: Recording Audio ok but Video not by Doerakker on 03-28-2013 at 09:26 AM
Yes I do have multiple monitors but nothing else running that should interfere with the focus recording video window issue ...
The result is the same in all modes
I do not use any tools which may affect my windows, for example: UltraMon, Visual Styles, etc.
RE: Recording Audio ok but Video not by silvi8 on 03-28-2013 at 06:29 PM
Hi all,
Has this issue been resolved/addressed?
I have tried today for the first time to record a video call, and ended up with sound and my IM screen for the chat in course...
Latest software for me too, and Vista. no dual monitor or other weirdness, though I use larger font display. I will try to change that and see if it works/changes.
Thanks for your help!
RE: Recording Audio ok but Video not by Menthix on 03-28-2013 at 10:26 PM
quote:No, not yet. It an sometimes be hard to fix a problem if developers can't seem to recreate the problem.
Originally posted by silvi8
Has this issue been resolved/addressed?
Large font size could be a factor. If it does record part of your screen but just not the right part is seems Plus! is having trouble figuring out where the coordinates of the webcam video are.
RE: RE: Recording Audio ok but Video not by silvi8 on 03-29-2013 at 01:10 PM
quote:
Originally posted by Menthix
Large font size could be a factor.
Hi Menthix, actually it didn't make any change, when I changed the font size
still only recording the IM window...
RE: No recording by akalipe on 03-29-2013 at 09:13 PM
Same problem here ... audio ok but the video start with the im chat and after the screen turn black .-.
RE: Recording Audio ok but Video not by Doerakker on 03-30-2013 at 06:46 AM
I'd be more then willing to assist troubleshooting (execute scripts online commands and such) to assist ... just let me know what to do
not recorded some videocalls by CarLi29 on 03-30-2013 at 08:18 PM
happens that I can not record video call skype contacts for some, a few, and they also have skype account like me.
When you start recording stops showing conversion but does not record anything.
Skype 6.3.59.105, msn plus for skype 1.8.0.124
RE: Recording Audio ok but Video not by Doerakker on 04-10-2013 at 09:16 AM
I have offered to troubleshoot but no response received from you so far
The issue persists ... will you please reply ?
Thanks
ROnald
RE: Recording Audio ok but Video not by Geissbock on 04-25-2013 at 06:45 PM
Same Problem here
as said in an other tread this ist the fup of the thread ... "does not record video"
Im using a laptop with a conected 2nd sreen, the laptop screen ist turned off.
When i press the record button it seems that a recording does start. After finish the record it says that the sofware does compile or something ....
So for so good, but in the createt folder there is no file.
Is there any solution for this problem?