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Updated to 6.00.0.775 and webcam problems - Printable Version

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+----- Thread: Updated to 6.00.0.775 and webcam problems (/showthread.php?tid=100155)

Updated to 6.00.0.775 and webcam problems by Nasta on 05-20-2013 at 09:30 PM

Hello,

I've just updated to Messenger Plus! and at first I couldn't see myself in the webcam any longer at first. After several restarts I managed to get it to work again, but I see now that there's a new Messenger Plus! icon on top of my webcam... In addition to that, it's freezing constantly.

I'm using WLM 2009 on Windows 7. It was working fine before the update earlier today. How can I solve it, or should I revert back to the previous version that was still working?

Thanks for the info.

Greets,
Nasta


RE: Updated to 6.00.0.775 and webcam problems by annie1970 on 05-21-2013 at 03:42 PM

Install the latest version of Messenger Plus! for Skype.


RE: Updated to 6.00.0.775 and webcam problems by Nasta on 05-21-2013 at 03:53 PM

Already have the latest version for Skype (1.8.0.125), this problem is related to Windows Live Messenger, not Skype.


RE: Updated to 6.00.0.775 and webcam problems by annie1970 on 05-21-2013 at 05:34 PM

Restart your computer and try.


RE: Updated to 6.00.0.775 and webcam problems by Nasta on 05-21-2013 at 05:52 PM

quote:
Originally posted by Nasta
...After several restarts...

Tried that without any result. The only way I can see myself now is within the "Audio and Video settings"  and within a new feature which is "Video Effects Settings" from the latest version of Messenger Plus! when checking "preview."

So it's still not working properly for me yet.
RE: Updated to 6.00.0.775 and webcam problems by annie1970 on 05-21-2013 at 06:16 PM

Ok :)

If you see yourself in "Audio and Video settings", I don't understand the problem.

Plz provide screenshots and a scenario.


RE: Updated to 6.00.0.775 and webcam problems by cooltechnoguy on 05-21-2013 at 06:18 PM

Do you have the problem when WLM is running and Skype NOT running?


RE: Updated to 6.00.0.775 and webcam problems by Nasta on 05-23-2013 at 05:18 PM

I got it working again, though a weird empty bar appears in the middle of monitor #1 (not the monitor showing the WLM call) centred. That is while running WLM and Skype at the same time. No difference yet when only running WLM.

Anyway...for now it seems to work again with no obvious fix. I tried testing before, but the amount of people on WLM have been getting less and less, thank you Microsoft.

Thanks for the help so far. The major problem seem resolved so far. Though I think I might revert back to the previous version as Messenger Plus! For Skype seems to be taking control over all of my webcam programs even if it isn't WLM or Skype, but other messengers.

Thanks,
Nasta


RE: Updated to 6.00.0.775 and webcam problems by cooltechnoguy on 05-23-2013 at 06:44 PM

Excellent! :)

The latest Plus! for Skype just starts the video for any application requesting Plus! Virtual Camera instead of providing Plus! static logo image.  That's only it!

Therefore, I do not recommend you to revert back as other webcam applications on your computer, "may see" a Black screen without video.

We put lot of efforts to improve the webcam feature. When we get feedback and suggestions from you, Plus! community, we try to implement as much as we can in a reasonable time frame.

Have a good one!


RE: Updated to 6.00.0.775 and webcam problems by Nasta on 05-23-2013 at 07:27 PM

I wonder what the bar is that I see on the centre of my monitor though...it seems to appear every time I do a video call in WLM, Skype and even in QQ International.
It has no function and clicking on it will bring it to the front, with no program being selected. It seems to serve no purpose but to show that a webcam is turned on. I can't turn it off, nor move it, nor do anything with it.
It's a white bar being centred in the main screen.


RE: Updated to 6.00.0.775 and webcam problems by cooltechnoguy on 05-23-2013 at 08:55 PM

screenshot plz


RE: Updated to 6.00.0.775 and webcam problems by Nasta on 05-23-2013 at 10:36 PM

http://imgur.com/laNusvX

Edit: (Black on the right is my second monitor on which the WLM conversation was, minimized at the moment of screen capture, of course.)

Edit 2: Same appears when starting my cam in Skype and QQ, it does actually also appear when changing webcam settings and starting it in the settings screen of both WLM 2009, Skype (latest), QQ International (latest).


RE: Updated to 6.00.0.775 and webcam problems by annie1970 on 05-24-2013 at 04:48 AM

Really weird!

How did you get that bar in middle of screen?


RE: Updated to 6.00.0.775 and webcam problems by Nasta on 05-24-2013 at 07:04 AM

It just keeps showing while having an open webcam session with either another person or on some video settings screen. Goes away as soon as I close it. I just can't close, or move it, manually. Only bring it to the front by clicking on it.