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msn big problem :( - Printable Version

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msn big problem :( by naughty on 09-27-2004 at 12:25 PM

hello
i install msn plug (without the spyware)
and also stuffNplug-NG

it contains a feature that able you to post more than 5 custom emoticons so i added some hebrew hand writed letters and used it
but now the window of my custom emoticons doesnt open

i tried to uninstall all (2 plugs and the msn itself) reinstalled just new msn
but the emoticons are still regged with shortcut (the letter itself  ) and the custom emoticons window still doesnt open

can some one help me with it ?
thanks in advance


RE: msn big problem :( by RaceProUK on 09-27-2004 at 01:56 PM

Does the panel appear if you use Roman letters (a-z) instead of Hebrew?


RE: msn big problem :( by Tochjo on 09-27-2004 at 02:00 PM

This problem was solved on IRC; the information regarding custom emoticons was deleted from folder C:\Documents and Settings\Username\Application Data\MSN Messenger.


RE: msn big problem :( by naughty on 09-27-2004 at 06:37 PM

yep thanks :)
i also suggest to mail microsoft with the problem they answered me just couple minutes after the answer in the chat and very kindly
thanks both of you


RE: msn big problem :( by CookieRevised on 09-27-2004 at 06:55 PM

quote:
Originally posted by naughty
they answered me just couple minutes after the answer in the chat
and what was their reply if I may ask?
RE: msn big problem :( by naughty on 09-28-2004 at 12:45 PM

Thank you for writing to MSN Messenger.

I understand that you have issues with opening the custom emoticons in MSN Messenger. You mentioned that you have tried uninstalling the two msn plugs and msn messenger.

I apologize for the inconvenience you have experienced.

I would like to verify if you have successfully uninstall the two MSN plugs in your computer, with encountering any error message/s. If you did please contact the third-party add-in vendor for instructions on how to uninstall the application.

In the mean time, I recommend you to try the following:

1.To help you with your issue in customized emoticons, please delete your Application data folder by following the procedures below appropriate for your type of Operating System.

a. Click on Start
b. Click on Run
c. Type in the string below, with the username you use to log in to your computer, replacing the section

C:\Documents and Settings\\Application Data\Microsoft\MSN Messenger

NOTE: If you do not know your user name, use any of the following:

C:\Documents and Settings\%username%\Application Data\Microsoft\MSN Messenger

%appdata%\Microsoft\MSN Messenger

d. Click 'OK'
e. Delete all folders that have numbers in the name.
f. Log out of MSN Messenger.
g. Log back in.

2. Please make sure you have checked the following check boxes in your "Messages" options by doing the following:

a. Start MSN Messenger.
b. On the “Tools” menu, click “Options”.
c. On the “Messages” tab, under “Message Text”,

- “Show emoticons in instant messages” check box.
- “Show custom emoticons in instant messages” check box.

Should you have other concerns, please do not hesitate to write back or you may opt to use our on-line help located at: http://messenger.msn.com/help/