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help with laptop - Printable Version

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help with laptop by -dt- on 02-02-2005 at 08:09 AM

ok well while downloading some updates for PLAN (mortage broker program) my laptop just died like the power was cut out but i had the power cable in at the time , but the real problem is that when you boot up the xp loading screen never goes onto the next screen it just stays at the windows xp pro loading screen and when i boot up in safe mode it gives the following error (bsod)

quote:
Originally posted by dammed laptop while booting in safe mode


STOP: c000021a {Fatel System Error}
the unhandled exception in the session manager process terminated unexpectedly with a status of 0xc0000006 (0x77f937bb 0x0015fad8).
the system has been shut down.



does anyone know how to fix this?
RE: help with laptop by matty on 02-02-2005 at 08:15 AM

http://support.microsoft.com/?kbid=316503&sd=RMVP
http://support.microsoft.com/?kbid=318666
http://support.microsoft.com/default.aspx?scid=kb;en-us;317189
http://support.microsoft.com/default.aspx?scid=kb;en-us;316751
http://support.microsoft.com/default.aspx?scid=kb;en-us;308299
http://support.microsoft.com/?kbid=826939


RE: help with laptop by -dt- on 02-02-2005 at 09:56 AM

booting up with the xp disk and trying to load the recovery console works but my xp account name is administrator with no password yet it asks me to log in and a password of nothing dosnt work
any ideas on what the password could be or what?


BLAHH gave up everything (including installing another copy of xp) failed so now im using the recover disks :( but i lost all the work