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help! msn crashes upon connect! - Printable Version

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help! msn crashes upon connect! by BaKaHeRo on 02-04-2005 at 07:54 PM

this is the error: msn messenger has encountered a problem and needs to close. we are sorry for the inconvenience.

ok i've tried everything to make msn work and its not helping..... i had msn 6, msn discovery and plus thats about.. i tried removing msn discovery and plus and msn 6 via uninstalation then installing just msn 6 and it doesnt work... although i have a work around to get it to work its still annoying......

heres the work around:  login to my brand new acct with no contacts then relogging to my main acct.... when i relogin using my main acct i notice that the bar on the left side is gone... perhaps that is the cause?

i don't have any viruses or spyware i believe..... i use adaware pro and norton 2k5 so no problems there..... also i had just recently reformated..... i've used msn discovery and plus together with no problems in the past.....

i need help either someone teaching me how to do a really clean uninstallation... (all registery gone) or someone who has experience to help me fix the problem...... thanks so much in advanceD!!!!!!!


RE: help! msn crashes upon connect! by Plik on 02-04-2005 at 07:59 PM

Try getting the messenger 7 beta from microsofts site and see if that fixes your problem.
http://messenger.msn.com/beta

Also try uninstalling messenger, going to the messenger folder (Normally c:\program files\msn messenger) and deleting all the files there, then re-installing messenger.


RE: RE: help! msn crashes upon connect! by BaKaHeRo on 02-04-2005 at 09:13 PM

quote:
Originally posted by madman66
Try getting the messenger 7 beta from microsofts site and see if that fixes your problem.
http://messenger.msn.com/beta

Also try uninstalling messenger, going to the messenger folder (Normally c:\program files\msn messenger) and deleting all the files there, then re-installing messenger.


thank you for some help.. i have tried deleting the stuff in that folder and the other folders for the add-ons... (plus msn discovery)

your suggestion about using msn 7 was already implimented..... however i do not believe in beta versions of programs i use often..... i had some bad experiences..

any other help from others who had this problem is greatly appreciated..... thanks
RE: help! msn crashes upon connect! by RaceProUK on 02-04-2005 at 09:41 PM

Reformatting is enough to clear the Registry if you formatted the Windows drive. Other than that, all I can recommend is using Windows Update, installing all available updates.