Hey, i wonder if anyone could help me out.

About 2 days ago I noticed a dramatic change in my speed with Broadband. I'm on a 1mbit connection and normally downloads would reach about 115kb/s max.

2 days ago I was experiencing real bad trouble - downloads were over half as slow as they should be. So after numerous system restores and spyware scans it worked for a bit - but the problem just came creeping back over time.

I may sound kinda fussy - but if i'm paying so much for this 1mb broadband I want to get "the full experience", rather than just expecting half of it.

Now the speed varies, it can bounce from 10kb/s to 110kb/s any time at all, on every site I go on.

How can I fix this?

Cheers

A little more infomation would help, for example;

Are you using a NAT\Router? Have you got a direct connection to the internet? What were the results of the spyware\adware scans? Are you on an ADSL\DSL\T1 ect line?

This problem is suited to your ISP, if you contact them they may be able to tell you about this.

I'm using a Router but the main PC is the one experiencing the problems. Spyware/Adware scans previously shown an unknown registry value that Ad-aware claimed was suspicious, and the odd few cookies. I'm behind a firewall however the settings the firewall currently uses at the moment have worked properly ever since I had it. I think i'm on ADSL (don't really know the difference between ADSL and DSL though)

If all else fails I will give my ISP tech support a call, it's AOL - so wish me luck =$

Are you sure that the router isn't getting slow speeds? There may be some tool on it to monitor bandwidth...
Also if you have a spare ADSL modem (or you can borrow one) see if when you connect to the internet using that you get the same problem.

quote:

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Originally posted by frankiedaman
If all else fails I will give my ISP tech support a call, it's AOL - so wish me luck =$

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Reset both the cable modem and the router. Pull out the power for both for 10 seconds and reconnect them. Run a speed test on your PC. www.toast.net

Anubis - I happened to have a spare DSL modem laying around - I tried that but it still got slow speeds - which means it isn't anything to do with my router specifically

Matty, My router has a built in modem so all i need to do is unplug the router. Thx for the advice, i'll try it out now.

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Originally posted by frankiedaman

Matty, My router has a built in modem so all i need to do is unplug the router. Thx for the advice, i'll try it out now.

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my router does that sometimes and internet slows to a crawl, usually just rebooting the router (turning it off and on with switch at the back) works fine

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Originally posted by Kao
my router does that sometimes and internet slows to a crawl, usually just rebooting the router (turning it off and on with switch at the back) works fine

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what else u can do is turn off the computer and the router for like 2 mins and then restart everything and see if that works, and if it doesnt conctact the broadband company

i tried resetting the router but i'm still having problems.

i have realised though that my download speed constantly goes up and down - e.g one minute it's 110kb/s next it's 20kb/s

i'm thinking it could be a problem with my phone line.

tried turning it off then on from the switch, then going to the router's config (http://192.168.1.1/ or whatever your LAN ip is usually) and then resetting it with current settings aswell? if not then try resetting it with factory settings and see if that helps.


also, what make/model is the router?

My router is a Netgear DG834G 802.11g wireless router. I tried restarting it with current settings - guess my only option left is to take it back to factory settings.

If that still doesn't help, then i'll phone AOL tomorrow and explain that i need help, boy that's gonna be hard work =\

Thanks everyone for your help!

Update: Just tried restoring - it has helped a bit, but something dodgy is still going on, im definetly presuming it's my phone line so i'll give AOL/BT a call tomorrow and get them to do a line test. Thanks again to everyone for all your advice!

If you have broadband its not your phoneline..

Do you have a download limit where your speed gets capped to somthing lower till your next billing cycle?

there is a possibilty that your ISP has capped ur downstream cause of accessive use

we are 7 days into the month have you been doing that excessive downloading?

or check the filter things going from the dsl modem into the phone line, mine have been messed up in the past and made my internet slow down/freeze/disconnect, try other ones if you have spares, but phone tech support before buying more.

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Originally posted by Birdo
there is a possibilty that your ISP has capped ur downstream cause of accessive use

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remember where or what sites you download from maybe slow an or have a lot of traffic on them, where as when i use Linux an download from a Mirror, i'll get  apiss poor download speed, due to the fact that Mirror is being hit hard, if i change mirrors i get a faster speed of up to 150kbps , same happens in windows ,, depending on the Mirrored sitee your downloading from it can vary

quote:

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Originally posted by frankiedaman
I'm using a Router but the main PC is the one experiencing the problems.

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quote:

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Originally posted by Scone
If you have broadband its not your phoneline..

Do you have a download limit where your speed gets capped to somthing lower till your next billing cycle?

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