Hey guys, my friend is having this problem, maybe you can solve it

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I am having trouble signing into Messenger as somehow, it refuses to let me sign in, when i try to sign in, a message error message popups saying..

Messenger has encountered a problem and needs to close, We are sorry for the inconvenience.
If your were in the middle of something, the information you were working on might be lost
Please tell microsoft about this problem. We have created an error report that you can send to help us improve Messenger. We will treat this report as confidential and annonymous.

I can sign in on other peoples accounts but not mine on my computer, but i can sign into my account on other computers

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