Zone Alarm Problem - Printable Version
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Zone Alarm Problem by zach on 07-15-2005 at 11:56 AM
I just installed Zone Alarm but it doesn't work. It keeps on restarting the computer because of the "Generic Host Process for Win32 Service". When the computer starts back up, it says that there was a critical error.
There's some problem with-
C:\DOCUME~1\MUMAND~3\LOCALS~1\Temp\WER876a.dir00\Mini071505-05.dmp
C:\DOCUME~1\MUMAND~3\LOCALS~1\Temp\WER876a.dir00\sysdata.xml
They are trying to be deleted or something.
Anyone know what the problem is? I always have problems with firewalls 
RE: Zone Alarm Problem by YottabyteWizard on 07-15-2005 at 02:48 PM
quote:These files are 'logs' of your computer problem, reading sysdata.xml could give you more detailed information about the problem that makes it restart. You could also uninstall ZA, check for virus/adware/malware/spyware.
Originally posted by zach
C:\DOCUME~1\MUMAND~3\LOCALS~1\Temp\WER876a.dir00\Mini071505-05.dmp
C:\DOCUME~1\MUMAND~3\LOCALS~1\Temp\WER876a.dir00\sysdata.xml
More information about this and solution here: http://support.microsoft.com/kb/317277/en
RE: Zone Alarm Problem by zach on 07-16-2005 at 02:22 AM
When I have Zone Alarm uninstalled it doesn't restart. I have scanned for viruses/adware/spyware/malware but I can't find anything. The computer restarts when I get the ZA pop-up saying Allow or Deny 'Generic Host Process for Win32 Service'. When I click a Allow or Deny, the computer will just restart. That is the only time it restarts.
RE: Zone Alarm Problem by Hank on 07-16-2005 at 02:56 AM
first of all, ZoneAlarm has had its problems,, try SyGate or Kerio Personal Firewall, try Googling or looking in the Frequently Asked Questions in the zonelabs website on this matter
RE: Zone Alarm Problem by YottabyteWizard on 07-16-2005 at 04:42 AM
that's weird...also try www.download.com, there are reviews, free downloads....