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IE and ZA issue - Printable Version

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IE and ZA issue by guanako on 10-25-2005 at 12:05 AM

ok i just updated my zone alarm and u know how it asks for program permission to acces the internet and if u say 'no' it wont let it display its content well my IE doesnt display anything when ZA is working,(FF does) if i shut it down then i can use IE. and i need IE because its the only one that can display Mail beta corectly :(
anyone knows how to clean the list of programs so i can start from new and allow every program that i want?


RE: IE and ZA issue by kittymew on 10-25-2005 at 12:35 AM

Boot up into Safe Mode


Step 2: You need to do a clean uninstall of current firewall.

Delete the Folder of C:\Program Files\Zone Labs
You need to clean up your registry of any zone labs entry
(Please back – up your registry before doing this else there will be problems!!!)
Click on start
Click on Run
Type “regedit”
Click on “OK (The registry editor will load)
Look for a folder called HKEY_LOCAL_MACHINE, double click this.
Double click a sub-folder called “Software”
Delete the sub-folder “Zone Labs”
Delete the contents of “C:\windows\internet logs\”


Step 3: do a clean install

Be sure what product you purchased!!!

Go to www.zonelabs.com.au/updates
Select the Product your purchased
Click download button
Once you have saved it to your machine double click the file which you have downloaded.
The installer will start up and run you through a series of instructions and steps.

This should resolve the problem and you should be able to access your email.

If the problem still persists, please change the settings of Generic Host Process for win32 Services


RE: IE and ZA issue by guanako on 10-25-2005 at 01:21 AM

i did it, after i printed a copy of what beamy-kitty said i realized there was now step 1 :P but i did it all and now works perfect (Y) thank you kitty ;)