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Fatal Error Cannot install - Printable Version

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+--- Forum: Messenger Plus! for Live Messenger (/forumdisplay.php?fid=4)
+---- Forum: WLM Plus! Help (/forumdisplay.php?fid=12)
+----- Thread: Fatal Error Cannot install (/showthread.php?tid=53535)

Fatal Error Cannot install by fodjgngf on 12-03-2005 at 12:02 AM

heres what the error says,

The Messenger Plus! Hook couldn't be installed properly on this system. Please re-install the software.

So what can i do to install messenger plus?


RE: Fatal Error Cannot install by Chrono on 12-03-2005 at 12:10 AM

clean your cache and download it again.


RE: RE: Fatal Error Cannot install by fodjgngf on 12-03-2005 at 12:23 AM

quote:
Originally posted by Chrono
clean your cache and download it again.

im sorry, how?
RE: Fatal Error Cannot install by user27089 on 12-03-2005 at 12:27 AM

If you're using internet explorer, then go to:

Tools > Internet Options... and press "Delete files", then try downloading again.

If you're using Firefox, then go to:

Tools > Options > Privacy, and then press "Clear" on the Cache drop-down area.


RE: Fatal Error Cannot install by fodjgngf on 12-03-2005 at 12:36 AM

And the same error returns. now what?


RE: Fatal Error Cannot install by user27089 on 12-03-2005 at 12:48 AM

are you running any programs that could possibly restrict Messenger Plus! from hooking MSN Messenger? What version of MSN Messenger are you using by the way?


RE: Fatal Error Cannot install by fodjgngf on 12-03-2005 at 12:48 AM

im using Version 7.0 and no i dont think i would be using any programs that would inhibit that.


RE: Fatal Error Cannot install by user27089 on 12-03-2005 at 01:02 AM

Okay then, try downloading the latest MSN Messenger, then installing... Make sure you are on the admin account, and any anti-virus, anti-spyware isn't running.


RE: Fatal Error Cannot install by fodjgngf on 12-03-2005 at 01:07 AM

ok, i just did all that and i still get the same error, Yes i am using the admin account, I turned off anti virus and anti spyware stuff.


RE: Fatal Error Cannot install by user27089 on 12-03-2005 at 01:14 AM

I am honestly lost as to what the issue may be, never came across anything like this before.

I will email Patchou right now and see what he has to say about this entire thing.


RE: Fatal Error Cannot install by fodjgngf on 12-03-2005 at 01:15 AM

Wow thanks, getting the creator involved is cool.


RE: Fatal Error Cannot install by Supersonicdarky on 12-03-2005 at 01:34 AM

it's not that cool... 8-)

since he is a little active on the forums
[/sarcastic]

maybe its your firewall (if you are using something other than windows firewall if you are on windows xp)


RE: Fatal Error Cannot install by Patchou on 12-03-2005 at 05:24 AM

Well, I'm sorry to say that this kind of error is really not supposed to happen in normal circumstances. The only reason I can think of is that another software installed is blocking it, like some kind of firewall or anti-software program (Zone Alarm?).


RE: Fatal Error Cannot install by fodjgngf on 12-04-2005 at 01:35 PM

No, i don't use zone alarm. I guess it installed now, so it works i now i suppose. thanks for help.