[split] Problems with program PC Powerscan/PC Bodyguard - Printable Version
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RE: SPYWARE! by Anne on 12-29-2005 at 08:22 PM
I am new to this board and don't know if I am in the right section. Anyways, I installed PC Powerscan/PC Bodyguard and have had freezing problems since. I cannot uninstall it as msg reads INSTALL.LOG File cannot be removed without it.
I have tried everything but I fear it came with a bug or something as they said my file may be deleted or corrupted!!
I should try c:/program files/intrigue learning but how do I access it? I have Norton with back up files but how can I pinpoint which one was repaired and in quarantiene (spelling!!)
RE: [split] Problems with program PC Powerscan/PC Bodyguard by Chris4 on 12-30-2005 at 12:17 AM
Do you have both PC Powerscan and PC Bodyguard installed?
Firstly, you need to go to Add/Remove Programs and try to reinstall it so the missing/corrupted files are replaced.
If you can't reinstall it, and haven't already tried, in Add/Remove Programs, go to PC Powerscan/PC Bodyguard and click 'Remove'.
If all is unsuccessful, go to Task Manager [Ctrl + Alt + Del] > Processes and find PC Powerscan/Bodyguard and click 'End Task' Then go to C:\Program Files\ and delete the appropirate folder [I'm guessing it's called PC Powerscan or PC Bodyguard]