WLM causing system reboot? - Printable Version
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WLM causing system reboot? by DJKAL on 12-31-2005 at 10:20 AM
i have been running WLM for a few weeks now {2 i think 
ish!}
and now problems
but last night my system re-booted for no reason, several times
i was using it this morning with WLM running
and everything was ok ...no reboot,
but when i start WLM and sign in with less than 5 minutes my computer reboots
im now using MSN messenegr 7.5 again and my syustem is running fine!
is there any reason for this?
i have uninstalled it and reinstaled
repaired it through control panel { control panel > add/remove > WLM 8.0 > change > repair}
i have windows XP home edition
service pack 2
was using WLM8.0
please help!
RE: WLM causing system reboot? by Hank on 12-31-2005 at 10:29 AM
how come your reporting that here an not in the newsgroups?
RE: WLM causing system reboot? by DJKAL on 12-31-2005 at 10:31 AM
quote:
Originally posted by Animal
how come your reporting that here an not in the newsgroups?
what newsgroups
?
RE: WLM causing system reboot? by Hank on 12-31-2005 at 11:43 AM
you mean you dont know about the connect Newsgroups? .. go to the connect website an sign into your passport an then i think its click " My Participation" an then click on the Windows Live Messenger" an then i think its to setup the account, click on " Community" ,
RE: RE: WLM causing system reboot? by DJKAL on 12-31-2005 at 11:46 AM
quote:no because i was invited, so i didnt think i had acses to any of this?
Originally posted by Animal
you mean you dont know about the connect Newsgroups? .. go to the connect website an sign into your passport an then i think its click " My Participation" an then click on the Windows Live Messenger" an then i think its to setup the account, click on " Community" ,
what is the site as i have uninstalled it from my pc now so i cant still use MSN
RE: WLM causing system reboot? by Hank on 12-31-2005 at 11:58 AM
umm the website, i really dont know if your invite you had is still valid, if not maybe you dont have access to the NG's
RE: WLM causing system reboot? by DJKAL on 12-31-2005 at 12:06 PM
i got this site form an also invited mate but it says service not avaliable
http://support.microsoft.com/default.aspx?scid=gp;en-us;fmserror
RE: WLM causing system reboot? by Hank on 12-31-2005 at 12:12 PM
all you can do is maybe sit back an wait till its fixed or email wlm8 team or whatever the addy is about it , byw, your not using Norton Antivirus are you?
RE: WLM causing system reboot? by DJKAL on 12-31-2005 at 12:13 PM
quote:
Originally posted by Animal
your not using Norton Antivirus are you?
yes
* DJKAL looks sad and worried
RE: WLM causing system reboot? by Hank on 12-31-2005 at 12:14 PM
did you try disabling Norton?
RE: WLM causing system reboot? by DJKAL on 12-31-2005 at 12:15 PM
no ... but i cant see why this will cause my whole computer to switch off and back on,
its not jusst not being able to sign in or anything or i would have disable it
RE: WLM causing system reboot? by Hank on 12-31-2005 at 12:23 PM
well i can, being Norton its full of Bloat,,my mother has Norton, ( latest version of it on her pc ) it does the same thing, wont let you open anything , so try disabling it plus it reboots itself after it tries to get into the desktop
RE: WLM causing system reboot? by DJKAL on 12-31-2005 at 12:27 PM
iv NEVER had ANY problem with norton and iv ALWAYS had it..always the latest and i use the FULL system pack ...with go back and ghost etc!
not once have i had problems or viruses for that matter! its the only antii virus id use.
its never given me problems before and i dont see why it would prove problems now when WLM is trusted software {as its from M$}
RE: WLM causing system reboot? by Hank on 12-31-2005 at 12:32 PM
quote:
Originally posted by DJKAL
WLM is trusted software {as its from M$}
i like that end bit , glad to see im not the only one to call them M$ , wonder if Guido saw that
RE: WLM causing system reboot? by DJKAL on 12-31-2005 at 12:34 PM
quote:
Originally posted by Animal
like that end bit , glad to see im not the only one to call them M$ , wonder if Guido saw that
i know lots of ppl who call it M$we should make it official
but this is going off topic!
RE: WLM causing system reboot? by RebelSean on 12-31-2005 at 09:01 PM
If you could, please provide me with EXACT reproduction steps to encouter this problem. If you do not have access to the private newsgroups then it is most likely you are a 2nd/3rd/4th generation tester. The only people who have access to the Connect bug form and the newsgroups are the 1st generation testers (EG, those invited by Microsoft).
I also need to know are you getting a BSOD? Also make sure you are using the LATEST build of WLM.
RE: WLM causing system reboot? by DJKAL on 12-31-2005 at 09:05 PM
quote:
Originally posted by XxRebelSeanxX
I also need to know are you getting a BSOD?
whats this
?quote:umm...i got the 1 from an email about 2 weeks ago, this the latest?
Originally posted by XxRebelSeanxX
LATEST build of WLM.
quote:this is hard
Originally posted by XxRebelSeanxX
reproduction steps
it has been running fine for 2 weeks or so and i have changed NOTHING no settings nothing
and then my pc just restarted and as soon as i signed back into WLM it did it again and then again etc etc...i cant run WLM for more than 5 minutes without it rebooting my whole pc!as i said i havent changed anything on my pc or WLM,
i ran a norton virus scan and it showed 2 so i dleted them but i dont know what they were because i just delete viruses!
RE: WLM causing system reboot? by RebelSean on 12-31-2005 at 09:19 PM
Indeed that is the latest. BSOD=Blue screen of death. Basically when a fatal error or something occurs, your screen will turn all blue with text on it saying what happened.
Do this:
Tools -> Options -> Connection -> Advanced Settings
Enable the logging, then when it happens send the file to me and I can get some folks at MS to look at it.
RE: WLM causing system reboot? by DJKAL on 12-31-2005 at 09:21 PM
no. i didnt have ther BSOD .. it just re-booted
could it have been a corrupt file placed in the share folder by another contact that caused this as it was fine up until i had that set up between me and a contact ... didn't realise till he pointed it out!
RE: WLM causing system reboot? by RebelSean on 01-02-2006 at 03:52 AM
quote:
Originally posted by DJKAL
could it have been a corrupt file placed in the share folder by another contact that caused this as it was fine up until i had that set up between me and a contact ... didn't realise till he pointed it out!
That may be the case but,
quote:
Originally posted by XxRebelSeanxX
Do this:
Tools -> Options -> Connection -> Advanced Settings
Enable the logging, then when it happens send the file to me and I can get some folks at MS to look at it.
RE: WLM causing system reboot? by DJKAL on 01-02-2006 at 09:20 AM
quote:
Originally posted by XxRebelSeanxX
Enable the logging, then when it happens send the file to me and I can get some folks at MS to look at it.
ok ... i have enabled logging, but ti seems to be running fine {my mate who also is now using WLM is offline} the problem only seems to be since he has been using WLM ... should i DELETE our share folder now, while he is offline and see if when he is online next {tonight probaly!} WLM runs ok? whilst leaving logging enabled {where does the log get created?}
RE: WLM causing system reboot? by John Anderton on 01-02-2006 at 09:45 AM
@DJKAL:
If you donot have access to the NG's then you are just a wlm user basically 
(official ... unless you are an illegal user)
If you have access to NG's but didnt know about them, then thats dodgy
RE: WLM causing system reboot? by DJKAL on 01-02-2006 at 09:53 AM
quote:
Originally posted by John Anderton
@DJKAL:
If you donot have access to the NG's then you are just a wlm user basically
If you have access to NG's but didnt know about them, then thats dodgy
i was invited ... im an OFFICIAL user then
ok ... he is online now ...but i removed our share folder and it is runnoing fine
... must be aproblem in there somewhere...somehow!and as i said, he formatted his PC so there aren't any corrupt files he's trying to share with me, and i've had those files in a share folder for ages, even thoguh he didn't have WLM, so i wouldn't forget when he got WLM {now} so i can't see that there was a corrupt file on my side - and i deleted all the files from the shared folder {and now have removed all share folders!}