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Mouse problems - Printable Version

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Mouse problems by J.J on 06-22-2006 at 02:09 PM

Hey guys, a friend of mine is having problems with her mouse. Shes been trying to get it to work, but the computer just doesnt seem to read it.

Can anybody suggest anything that she could do to get it to work?

Any suggestions would be greatly appreciated.

Edit: It's a microsoft mouse btw...

RE: Mouse problems by xJ + on 06-22-2006 at 02:13 PM

What I will normally do is to unplug the cable of the mouse and plug in again, that'll normally work.
But I won't garrantee you it will last premanently.
Try updating the driver for the mouse too.

If it's newly bought, install the mouse's driver/software provided in the package.

RE: Mouse problems by Mentality on 06-22-2006 at 02:25 PM

Is it Wireless? I have problems with my wirless mouse sometimes - I'm going back to a good old wired mouse - they much more reliable

RE: Mouse problems by J.J on 06-22-2006 at 02:33 PM

quote:
Originally posted by xJ +

What I will normally do is to unplug the cable of the mouse and plug in again, that'll normally work.

She's tried that many times. Hasn't worked

quote:
Originally posted by xJ +
Try updating the driver for the mouse too.

Don't know what driver i'm looking for :tongue:

quote:
Originally posted by Mentality
Is it Wireless?

Oops sorry, forgot to say in the first post that it has a cable.
RE: Mouse problems by xJ + on 06-22-2006 at 02:40 PM

quote:
Originally posted by J.J
Don't know what driver i'm looking for
Well, has she try to go to microsoft update and try updating it? since the mouse is from microsoft.
RE: Mouse problems by Felu on 06-22-2006 at 02:42 PM

quote:
Originally posted by xJ +

Well, has she try to go to microsoft update and try updating it? since the mouse is from microsoft.
Microsoft doesnt give updates for mouse :dodgy:

Edit: Tell him or her to use her keybord(if its working) to get to control panel > Accessibility Options > Mouse and enable Mouse keys. Then use the numpad as a mouse :cheesy:. This all can be done using a kayboard cuz ive just done it atm. Then he or she can to the Device Manager to check her mouse :).
RE: Mouse problems by xJ + on 06-22-2006 at 02:46 PM

quote:
Originally posted by -!Felu!-
Microsoft doesnt give updates for mouse
but it gives updates for all hardware drivers; it's optional :dodgy:
RE: Mouse problems by CookieRevised on 06-22-2006 at 02:54 PM

As Felu has stated, you wont find mouse drivers among the auto-updates on the update site of Windows.

However, most (standard) drivers are already known by Windows. ALl you need is the original install disk/cd of Windows if asked for.

Thus, her problem is most likely a wrong (or even not installed) driver. So she should go to the hardware settings in the control panel and install a proper mouse driver. This can be quite a guessing-game, so she has to try many drivers. But let her start at the most basic drivers. You also can eliminate a whole bunch of drivers by looking for what connection they are made: PS/2, serial, bus, usb, ... Obviously try only the ones made for the proper connection type.