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Can't Run The installshield??? - Printable Version

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Can't Run The installshield??? by Fuzzles on 07-03-2006 at 06:46 AM

I am trying to install a game, i have the .exe but after it reads the file i get this message. (look at attachment).


NEED HELP!

Thanks

RE: Can't Run The installshield??? by xJ + on 07-03-2006 at 06:53 AM

You can find your support here: http://support.installshield.com/
And/Or try installing the latest version of installshield at: http://www.installshield.com/ :)

RE: Can't Run The installshield??? by ShawnZ on 07-03-2006 at 06:57 AM

Try reinstalling the InstallShield Engine (had to do that a few times before)

http://consumer.installshield.com/kb.asp?id=Q108312

RE: RE: Can't Run The installshield??? by Fuzzles on 07-03-2006 at 06:59 AM

quote:
Originally posted by nimicitor
tried installing it in safe mode?


I havent run safe mode for years :P
How do you do it again? I probably sound like a real n00b
RE: Can't Run The installshield??? by xJ + on 07-03-2006 at 07:00 AM

quote:
Originally posted by Fuzzles
I havent run safe mode for years :P
How do you do it again? I probably sound like a real n00b
Press F8 before the loading screen of XP appears. Select Safe mode, and select the Operating System thereafter.

Edit: Btw, what's your version of installshield?
RE: RE: Can't Run The installshield??? by Fuzzles on 07-03-2006 at 07:03 AM

quote:
Originally posted by ShawnZ
Try reinstalling the InstallShield Engine (had to do that a few times before)

http://consumer.installshield.com/kb.asp?id=Q108312

I dont have that folder? I have InstallShield Installation (hidden)



Reply to XJ:

Restrting now
RE: Can't Run The installshield??? by Hybrid on 07-03-2006 at 08:34 PM

I'm not smart when it comes to technology but I just can't restrain myself from asking. Are you sure you're logged into a administration account on your computer?

RE: Can't Run The installshield??? by Chris4 on 07-03-2006 at 08:36 PM

quote:
Originally posted by Hybrid
Are you sure you're logged into a administration account on your computer?

I was going to say that, its saying you don't have privileges, so sounds like your not on an administrator account to me. Don't think it's a problem with InstallShield.
RE: Can't Run The installshield??? by ShawnZ on 07-03-2006 at 09:03 PM

quote:
Originally posted by Fuzzles
I dont have that folder? I have InstallShield Installation (hidden)

Looking again, it seems like its trying to install IKernel because you don't have it yet -- is this a fresh installation of windows? Anyway, yeah, try running it as Administrator.
RE: Can't Run The installshield??? by rav0 on 07-04-2006 at 12:19 AM

The error message says that it is trying to create a folder, but that folder has an invalid path. I think that there may be something wrong with the installer.

Try running the installer from the root of a volume (eg put it in C:\ then double click it.).

Also, are you sure that the exe you have is the whole game? Often, InstallShield installers for games are many files.

RE: Can't Run The installshield??? by andrewdodd13 on 07-04-2006 at 09:04 AM

Also, I think there may be a bug in the installer. Look at the folder name it's trying to create. It has a ? and a : in it, which aren't valid folder names on Windows.

RE: Can't Run The installshield??? by Fuzzles on 07-04-2006 at 12:44 PM

Done and fixed, i installed in safe mode :) thanks guys for all your help