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Solved by Shondoit on 09-13-2006 at 05:34 PM

I was going trought the latest threads today, and I was wondering if posts were already solved i.e. script created, or question answered...

Now I saw something on another forum (I believe AndreaVB.com, not spamming, just as a reference)

Add a 'Solved' icon in the thread list... That way you can see which one is sloved, and which one is open for suggestions/help/answers...

On the other forum it works like this:
You post a thread, and if the topicstarter thinks his question is answered he (somewhere) pushes a button/clicks a link 'solved'. If a Mod thinks it is solved they have the ability too. If clicked, an icon will appear in the threads list saying the thread has been solved

So everybody knows they can skip that one... This does not mean it gets closed, you can still do whatever in the thread (if someone thinks of a better solution, or whatever)



Well, what do you guys think about that?


RE: Solved by MeEtc on 09-13-2006 at 05:42 PM

At least here, what usually happens is a mod or thread starter will edit the thread title and place [Solved] at the beginning.


RE: Solved by Shondoit on 09-13-2006 at 05:44 PM

But almost no-one does that, and a little icon would stand out more (I never saw a topic that had '[solved]' added :S)


RE: RE: Solved by alexp2_ad on 09-13-2006 at 05:49 PM

quote:
Originally posted by Shondoit
(I never saw a topic that had '[solved]' added :S)

http://shoutbox.menthix.net/basicsearch.php?do=se...&lookin=sbj&sort=t

:P
RE: Solved by MeEtc on 09-13-2006 at 05:49 PM

Thats because nothing is ever solved here...

It's only a voluntary thing anyway.
Adding a solved icon would still be voluntary, the thread starter or mod would still have to manually go and change the icon or text


RE: Solved by Shondoit on 09-13-2006 at 05:54 PM

So now I saw 'one'

Personally I thinks it would be much easier (and more used) if you'd have a button for that...

It doesn't have to be implemented though, it was just an idea... I liked it on the other forum, really came in handy


RE: Solved by WDZ on 09-13-2006 at 06:28 PM

quote:
Originally posted by Shondoit
You post a thread, and if the topicstarter thinks his question is answered he (somewhere) pushes a button/clicks a link 'solved'. If a Mod thinks it is solved they have the ability too. If clicked, an icon will appear in the threads list saying the thread has been solved.

So everybody knows they can skip that one... This does not mean it gets closed, you can still do whatever in the thread (if someone thinks of a better solution, or whatever)
Sounds like a pretty good idea. It might help helpers use their time more effectively. Just because a thread has lots of replies doesn't mean the issue has been resolved.

I'll think about this as something to add to MyBB 1.2.

BTW, here's a screenshot from the board Shondoit mentioned...

[Image: 8fb4gxs3-solved-screenshot.png]
RE: Solved by Ahmad on 09-13-2006 at 07:17 PM

Good idea (Y) Just make it a decent looking icon..


RE: Solved by vaccination on 09-13-2006 at 07:20 PM

quote:
Originally posted by Ahmad
Good idea (Y) Just make it a decent looking icon..

Yeah i like the idea but maybe a better icon than the "solved" thing in that forum :P
RE: Solved by Shondoit on 09-13-2006 at 07:21 PM

quote:
Originally posted by vaccination

Yeah i like the idea but maybe a better icon than the "solved" thing in that forum :P
Most definitly :P thats the only thing I didn't like 'bout it
RE: Solved by Lou on 09-13-2006 at 11:46 PM

Mybb 1.2 has another way, you could just add a moderator tool to change the topic to [SOLVED] :P


RE: Solved by WDZ on 09-14-2006 at 04:23 AM

quote:
Originally posted by .Lou
Mybb 1.2 has another way, you could just add a moderator tool to change the topic to [SOLVED] :P
True, but only moderators would be able to use it.

Anyway, I think the little icon looks nicer than [SOLVED].
RE: Solved by Mike on 09-14-2006 at 10:05 AM

Actually, I prefer using a thread icon (like a tick) which the user could change manually by editing his first post, or with a button located in the thread.
This method is used in VBForums.
When his/her question is anwsered, the thread creator edits his/her post and change the topic icon, and if he/she wants, she/he can add "[Solved]" to their thread title.

Here's how the icon looks: [Image: completeclear.gif]


RE: Solved by CookieRevised on 09-14-2006 at 10:32 AM

I don't agree with this... at least not as suggested...

There are already problems with these [REQUEST], [BUG], [BETA], [RELEASE], etc things which people put in front of their thread titles.

Don't get me wrong, they would be very usefull IF used properly. However I see many threads with [BUG] which aren't a bug, [RELEASE] and [BETA] are used waaaay to often and is quite often the only thing which makes two threads about the same plugin/script different as the contents is exactly the same (or rather, contents is copied, questions are repeated, etc)

All those things are very good if they are used properly and can only be set by people who know why and when to put them (eg: mods). It does not work when everybody can simply set such things. In fact they create more confussion than anything else...

I see the very same happening for this [SOLVED] thing. It would be far from rare that people think they have solved something, while in fact they didn't or a solution which was given doesn't even work or whatever.

Another example would be a thread where a user has asked a question it has been solved, the tag is added, and the user experiences a problem with that solution. In that case the tag should be removed again (I don't see that happening all the time... in the beginning sure, but seeing that people also don't report double posts/threads etc, but rather only post to the OP about it, I don't see this happening either).

Also, since the thread has the tag, people will ignore the thread and the OP's followup question will never be answered.

What it also will encourage, imo, (willing or not) is people jumping from thread to thread quickly to try and get as many as possible [SOLVED] icons, while in fact they don't help at all or dont give complete detailed support...

Also, if such tags are been implemented, they should only be set by mods or something, imo. Or work like the half-sticky threads (and although very rare, even there there are some questionable half-sticky threads).




In short: the suggestion is extremely nice and usefull... in theory... in practice there are a lot of disadvantages too.


RE: Solved by alexp2_ad on 09-14-2006 at 10:37 AM

As spammy as I feel this post is going to look, I just wanted to point out I agree with Cookie.

Plenty of threads get a solved tag then people pointing out the solution isn't really that good and there are far better ones.  If there was an enforced solved icon then people would avoid solved threads, and some bad solutions might be left.


RE: Solved by Shondoit on 09-14-2006 at 11:46 AM

quote:
Originally posted by alexp2_ad
If there was an enforced solved icon then people would avoid solved threads, and some bad solutions might be left.
True, but some people still look trough the topics, if it's a relative new one (at least I will, if I haven't read it yet;))

And as Cookie stated, the [solved] tag doesn't get changed when people experience an error in the solution... So a little button, or checkbox (if put in a right place, i.e. can't miss) will be used more...