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hard disk 2 problem - Printable Version

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hard disk 2 problem by iscor1 on 09-22-2006 at 03:35 AM

when i hit the power button on my laptop the first thing that pops up is a black screen saying that there is a predicted failure on my hard disk 2 ST9120821AS-(S1).  It also tells me to back up my files and to replace the drive....ive only had the computer for one month and have nothing on it i hardly use it so my question is, why is the hard disk failing so soon?  one of the things i  noticed it affected is my msn messenger.  My messenger does not respond or it takes a looong time for it to log on but everything else is working okay.  I was wondering if someone could give me some advice on what to do.  I will appreciate any help..........thank you.


RE: hard disk 2 problem by user27089 on 09-22-2006 at 06:48 AM

If you've only had the laptop for a month, then I'd take it back to wherever you bought it and either get a refund/replacement or get it fixed, they should do it for free, as it would've came with a warranty.

Also, check in the book you got with it, there may be a technical support/warranty phone number that you can ring for more professional help.