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I NEED HELP (Plus not loading properly) - Printable Version

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+----- Thread: I NEED HELP (Plus not loading properly) (/showthread.php?tid=69380)

I NEED HELP (Plus not loading properly) by cali20 on 12-11-2006 at 07:44 PM

hi i juss finished installin the lastest version of msn live plus and i noticed that the colour on mi contacts list wasnt there anymore so i tried to go to the plus options nd it gave mi the followin message " an error has ocurred which prevented messenger plus from loading properly, you can try reinstallin the software or wait for an update to be available.''
can anyone tell mi what happened?? thank yu


RE: I NEED HELP by duck! on 12-11-2006 at 07:48 PM

- Are you using Windows live messenger 8.0/8.1
- Do a clean un-install, navigate to c:/program files/ find the messenger plus live folder and delete (after you uninstalled it from add or remove programs and then download from the official site (http://www.msgpluslive.net/download/)
- Do they have codes in there name replacing the colours?


RE: RE: I NEED HELP by MattyRid on 12-11-2006 at 08:09 PM

quote:
Originally posted by noodle!
- Are you using Windows live messenger 8.0/8.1
- Do a clean un-install, navigate to c:/program files/ find the messenger plus live folder and delete (after you uninstalled it from add or remove programs and then download from the official site (http://www.msgpluslive.net/download/)
- Do they have codes in there name replacing the colours?


at the same time a reinstall of WLM would be handy to make sure that it will work properly.

So the process for that is Similar just that you will also need to remove WLM and delete the MSN Messenger folder in C:\Program Files

If you have sweetim or smiley central, remove that as well.
RE: I NEED HELP (Plus not loading properly) by cali20 on 12-11-2006 at 08:13 PM

yes they do have the colour codes instead of the colour itself.... :(