Is there any way to make the names that appear in custom events notifications be the contact's real name, rather than their nickname, like it is on my contact list (I have the view contacts by first and last name feature enabled).  Their real name appears on sign in toasts, but on the status change and sign out toasts (my custom ones), it is their nickname.  How do I change this?

ok to put nicknames in custom notifications, not possible at the moment.

to change the sign in toast, if you wait the real name for them, disable WLM's toast and make a custom notification for signing in