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Please Help Me!!! (can't download new version) - Printable Version

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+----- Thread: Please Help Me!!! (can't download new version) (/showthread.php?tid=72028)

Please Help Me!!! (can't download new version) by Kat44 on 02-22-2007 at 09:24 PM

I am SO lost.  All I want is the new version of msn and I played with it for HOURS yesterday and today as well and I got nothing.  It says, "oo you need to download the 8 verison" or whatever so I go to do that...and then when I try it's all, "ooo you can't download this cause there's not enough memory on your computer or the cabinet file is corrupted"...so I clean out my computer but it's STILL the same...and I have NO idea what a cabinet file is or how to fix it.  I can get the 3.whatever version of the windows plus but not the 4.whatever version.  Please, please someone help me!
-Kat


RE: Please Help Me!!! by RaceProUK on 02-22-2007 at 10:42 PM

A cabinet file is a form of archive, much like the more popular zip format. Cabinet files are used extensively by Microsoft installers.

And you should still be able to run messenger 7.5 if you're having issues with 8.


RE: Please Help Me!!! by Kat44 on 02-23-2007 at 01:28 AM

I know I can run 7.5 but when I go to download the windows messenger plus, it will only let me get the 3.1 or whatever it is instead of the 4.1 because I don't have 8...and it refuses to let me have 8 and I don't know why


RE: Please Help Me!!! (can't download new version) by Rolando on 02-23-2007 at 02:28 AM

quote:
Originally posted by Kat44
I know I can run 7.5 but when I go to download the windows messenger plus, it will only let me get the 3.1 or whatever it is instead of the 4.1 because I don't have 8...and it refuses to let me have 8 and I don't know why

Try deleting your cache, unistalling messenger and plus!, and re-downloading the file from ideas.live.com. Then, download MP!LIVE and see if that works.
RE: Please Help Me!!! (can't download new version) by Kat44 on 02-23-2007 at 02:29 AM

what's the cache?


RE: Please Help Me!!! (can't download new version) by Rolando on 02-23-2007 at 02:32 AM

quote:
Originally posted by Sunshine
If you already updated your flash player aswell then the best thing you can do is do a fresh install of everything.

1. Follow all instructions (point 1 to 9) provided in Completely remove (MSN/Windows Live) Messenger
2. Redownload and install the latest WLM (8.1.0178) at http://get.live.com/messenger/overview
3. Redownload and install latest Plus!Live from http://www.msgpluslive.net/download/
4. Test it..
5. Redownload and install A-Patch



Edit: see my last post first....sorry i didn't think of that one first...


quote:
Originally posted by Sunshine
quote:
Originally posted by OlafCZ
OK, thanks, I will try this. :-)
Don't forget to update your Windows regurarly aswell ;)


One thing more you can do (that might solve it) before you do a fresh install:
Have you ever used/do you use SmileyCentral or SweetIM? If so, uninstall it. C:/Program Files/MSN Messenger (delete it if it is).


Answer the question (second quote) and delete everything if needed.. and do the fresh install and lets see if that works.

RE: Please Help Me!!! (can't download new version) by CookieRevised on 02-23-2007 at 03:00 PM

quote:
Originally posted by Kat44
I am SO lost.  All I want is the new version of msn and I played with it for HOURS yesterday and today as well and I got nothing.  It says, "oo you need to download the 8 verison" or whatever so I go to do that...and then when I try it's all, "ooo you can't download this cause there's not enough memory on your computer or the cabinet file is corrupted"...so I clean out my computer but it's STILL the same...and I have NO idea what a cabinet file is or how to fix it.  I can get the 3.whatever version of the windows plus but not the 4.whatever version.
It either seems you are confusing some things, or either use the proper names of programs to avoid confussion.

So to make sure:

Messenger Plus! is not an instant message program.

MSN Messenger and Windows Live Messenger are instant messaging programs.

Messenger Plus! is an addon for MSN Messenger or Windows Live Messenger. It is not a standalone application. It needs MSN Messenger or Windows Live Messenger. It will only add some new features. So you still will be using and chatting with MSN Messenger or Windows Live Messenger.

---

For MSN Messenger 6.x, 7.x you need Messenger Plus! 3.

For Windows Live Messenger 8.x you need Messenger Plus! Live (which is version 4).

---

MSN Messenger 7.0.x (for Windows 98/ME/2000/XP) can be downloaded from:
http://www.microsoft.com/downloads/details.aspx?F...-B261-687E0082FEB8

MSN Messenger 7.5.x (for Windows XP) can be downloaded from:
http://www.microsoft.com/downloads/details.aspx?f...-8D2B-4FCEF7485C14

Windows Live Messenger 8.0.x (for Windows XP) can be downloaded from:
http://www.microsoft.com/downloads/details.aspx?f...-AF6D-48DD23026B9D

Windows Live Messenger 8.1.x (for Windows XP) can be downloaded from:
http://www.microsoft.com/downloads/details.aspx?f...-8BA0-DDBED94864FC
http://get.live.com/messenger/overview

Messenger Plus! 3.x (for MSN Messenger) can be downloaded from:
http://www.msgpluslive.net/download/old/

Messenger Plus! Live 4.x (for Windows Live Messenger) can be downloaded from:
http://www.msgpluslive.net/download/


Make sure you download and install the proper versions (eg: don't attempt to install Windows Live Messenger if you are using Windows 98).

---

To start from a clean slate follow these instructions, and follow every point to the letter. It also explains how to clear cache: CookieRevised's reply to Windows Live Messenger BIG PROBLEM!
If you encounter any problem following those points, post back.


RE: Please Help Me!!! (can't download new version) by Kat44 on 02-23-2007 at 09:43 PM

I keep doing everything right...I go to download the windows 8.0 version and when it comes to the installing it tells me I either don't have enough memory or my cabinet file is corrupted.  I have tried uninstalling windows, I have tried cleaning out my computer, I have tried messing with the cabinet file without having a clue as to what I was doing, I have restored my computer, did a disk clean up...I have run out of options completely.  I have a freak computer!


RE: Please Help Me!!! (can't download new version) by Zahid™ on 02-23-2007 at 10:02 PM

http://shoutbox.menthix.net/showthread.php?tid=62...d=688253#pid688253


RE: Please Help Me!!! (can't download new version) by Nagamasa on 02-23-2007 at 10:38 PM

quote:
Originally posted by Kat44
windows 8.0 version
Windows Live Messenger 8.0



8.0 or 8.1? Try downloading the other version (whichever 8.x) that you didn't download.
RE: Please Help Me!!! (can't download new version) by Kat44 on 02-23-2007 at 10:45 PM

I have tried downloading both...they say the same thing


RE: Please Help Me!!! (can't download new version) by MattyRid on 02-23-2007 at 11:04 PM

Have you check that windows is up-to-date as well.

To Update Windows:

-Open Internet Explorer
-Go Tools -> Update Windows
-Follow all instructions presented to you when updating windows.

Sounds like a long shot but it's worth trying.