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Help! Error Code: 80048823 - Printable Version

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+----- Thread: Help! Error Code: 80048823 (/showthread.php?tid=73294)

Help! Error Code: 80048823 by Harvo on 04-04-2007 at 12:49 PM

I'm having trouble getting onto my msn.

It says: "Windows Live Messenger could not sign you in because the Windows Live ID you entered does not exist or is incorect. If you have forgotten your password, click forgot your password? at the bottom of the main messenger window. Error code: 80048823

Now i havent changed my password. I know what it is, unless somebodys hacked my account. I tried to send the information to my alternate e-mail adress, but it hasnt sent. Can somebody please help me with this?


RE: Help! Error Code: 80048823 by Eddie on 04-04-2007 at 03:11 PM

If you know your secret question try...this. If not im not sure what you can do *-)


RE: Help! Error Code: 80048823 by Sunshine on 04-04-2007 at 05:40 PM

Possible solution 1:

quote:
Originally posted by http://msn-errors.blogspot.com/2007/01/error-80048821.html

SYMPTOMS
Windows Live Messenger could not sign you in because the sign-in name you entered does not exist or your password is incorrect. Error code: 80048823

SOLUTION
Before you start. Did you enter correct Username and Password?

1. The date on your computer needs to be set properly. Double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password at http://memberservicesnet.passport.com/memberservice.srf to
something smaller (under 10-12 characters), then try signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc.), it's possible
that Messenger doesn't have the correct rights to access the Internet, especially since you
upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger. Try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
6. Clear your IE cache and cookies. Open Internet Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
7. Check your IE Security settings. Open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
and do the same for the following:
regsvr32 wintrust.dll
regsvr32 initpki.dll
9. If using MSN Messenger 7, click the Tools menu, then Options, then Connection category,
click the Advanced Settings button, uncheck all the options, click OK twice and then try
again.

Posible solution 2:

You can also try the solution provided in Cookie's reply to: Contacts problem (Delete handshaking policy cache).

RE: Help! Error Code: 80048823 by Harvo on 04-06-2007 at 11:01 AM

I've tried all this, still don't work :S i clda been hacked :S what shld i do?


RE: Help! Error Code: 80048823 by MattyRid on 04-06-2007 at 11:10 AM

If you have a hotmail account, try and get into that, if you can't, try changing the password, if you can't do that try asking Microsoft about it.


RE: Help! Error Code: 80048823 by Harvo on 04-06-2007 at 11:27 AM

i can't get on my hotmail account. How do i change the password?


RE: Help! Error Code: 80048823 by MattyRid on 04-06-2007 at 11:29 AM

Underneath the "password" field, there is a "Forgot Your Password?" Link, you should be able to answer your secret question to change you password.


RE: Help! Error Code: 80048823 by Harvo on 04-06-2007 at 11:31 AM

oooh yeh =/

i always forget these.. it cld be any combonation really =/

damn..

thanks for your help anyways


RE: Help! Error Code: 80048823 by lolaraa on 04-06-2007 at 01:52 PM

if you need answer for this problem error 80048823 look here http://80048823.mystation.be/


RE: Help! Error Code: 80048823 by Harvo on 04-06-2007 at 04:28 PM

narr its been hacked, this topic can be closed


RE: Help! Error Code: 80048823 by Ally-1 on 06-02-2008 at 07:05 PM

Yeah Hes Right That Accounts Been Frozen And So Has My New Account, If Anyone Has Information On How To Unfreeze It I Would Be Grateful As I Have tried Everything


RE: Help! Error Code: 80048823 by deli030 on 08-10-2008 at 12:54 PM

Hi there, the same thing happened me yesterday and ive tried everything to fix it but i cant!!! Did you manage to get yours sorted? If so could you PLEASE help me to sort out mine?


RE: Help! Error Code: 80048823 by WisuHD on 07-18-2010 at 09:36 AM

When I tried to log on to MSN today I got this error code. Noone knows my password and ive tried changing it. I did change it correctly but it still wont let me log on. Ive tried everything people have been saying etc.. but nothings worked. I only want to get on my MSN so i can copy my contacts, because i want to make a new account. Please help?!



1020 Contacts ;)


RE: Help! Error Code: 80048823 by CookieRevised on 07-18-2010 at 11:37 AM

Windows Live Messenger could not sign you in because the sign-in name you entered does not exist or your password is incorrect. If you have forgotten your password, click forgot your password. Error 80048823:

http://windowslivehelp.com/solution.aspx?solution...-a2b7-81d72c2e7d55

It can also be caused by:
- Your saved log-in information is not updated
=> Wait until it gets updated

- Your browser's cache is full
=> Delete your browser cache

- You signed in with incorrect password
=> See further below

---------------------------------

quote:
Originally posted by WisuHD
When I tried to log on to MSN today I got this error code. Noone knows my password and ive tried changing it. I did change it correctly but it still wont let me log on. Ive tried everything people have been saying etc.. but nothings worked. I only want to get on my MSN so i can copy my contacts, because i want to make a new account. Please help?!

1020 Contacts ;)
Note that you don't need to create a new account if you simply want to change your Windows Live ID Email.
Because creating a new account is also troublesome for your contacts as they all need to remove your old account and add your new account too.

So, first check if your account supports automatic migration to a new account:
[Image: attachment.php?pid=998028]
http://account.live.com/ChangeId.aspx

In that case, you don't need to do anything at all; everything will be done automatically for you after a few days.

---

If you still proceed in creating a new account (and you have again access to your old account), make absolutely sure you also _remove_ all the contacts!

This is very important, so don't forget to do it. Otherwise your contacts wont be able to remove your old account in their Messenger lists.

---

Please also read:

Sign in Failures:
http://windowslivehelp.com/solution.aspx?solution...-a661-8254ae9c8d78

Changing Password:
http://windowslivehelp.com/solution.aspx?solution...-ac9a-93838d81b2d6

If you think you got hacked:
http://windowslivehelp.com/solution.aspx?solution...-b03f-145b951dcb41

Closing an (Hotmail) account:
http://windowslivehelp.com/solution.aspx?solution...-a60c-aae81982a54e

If you have any more issues:
http://windowslivehelp.com/product.aspx?productid=10
RE: RE: Help! Error Code: 80048823 by WisuHD on 07-18-2010 at 12:13 PM

Thankyou but i cant log onto that account because it says the password is incorrect. It isnt incorrect for sure, i have reset the password many times using my alt account.