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Error 800401f3 - Printable Version

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+--- Forum: Messenger Plus! for Live Messenger (/forumdisplay.php?fid=4)
+---- Forum: WLM Plus! Help (/forumdisplay.php?fid=12)
+----- Thread: Error 800401f3 (/showthread.php?tid=74102)

Error 800401f3 by oneday on 05-02-2007 at 08:12 AM

I might be old and thick but recently when I try to log in - keyboard typing lags and then I get:

Signing in to Windows Live Messenger failed because the service is temporarily unavailable.  Please try again later.

Error code:  800401f3

Can anyone help in simple straightforward instructions??


RE: Error 800401f3 by MattyRid on 05-02-2007 at 08:39 AM

http://shoutbox.menthix.net/showthread.php?tid=73...d=809552#pid809552

should go a long way in helping you


RE: Error 800401f3 by oneday on 05-02-2007 at 09:02 AM

Thanks but......

that didn't work - now got

DllRegisterServer in C:\WINDOWS\System32\msxml3.dll failed.
Return code was 0 X 80004005

HELP!!!!!!


RE: Error 800401f3 by MattyRid on 05-02-2007 at 09:11 AM

go start -> run -> type in "/regserv msxml3.dll" and see if it helps


RE: Error 800401f3 by oneday on 05-02-2007 at 09:14 AM

Thanks but it says Windows cannot find that


RE: Error 800401f3 by MattyRid on 05-02-2007 at 09:20 AM

OK try doing a search and see if it comes up...just put "msxml3" as your criteria and see if it shows up. If it does, post the locations, otherwise I can help you get the file needed.


RE: Error 800401f3 by oneday on 05-02-2007 at 09:28 AM

Well there's heaps of them:

msxml3.dll is in
C:/windows/system32
C:/WINDOWS/servicepackfiles/i386
C:/program files/common files/microsoft shared/SFPCA Cache

msxml3a.dll in
C:/windows/system32

msxml3r.dll in
C:/windows/system32
C:/program files/common files/microsoft shared/SFPCA Cache

now what??????


RE: Error 800401f3 by MattyRid on 05-02-2007 at 09:33 AM

try installing the Microsoft XML Parser (MSXML) 3.0 Service Pack 5 and see if it makes any difference.


RE: Error 800401f3 by oneday on 05-02-2007 at 09:39 AM

Still no go......


RE: Error 800401f3 by MattyRid on 05-02-2007 at 09:40 AM

did you restart after installing it? would be a good idea ;)


RE: Error 800401f3 by oneday on 05-02-2007 at 09:48 AM

Durrrh - well yep now I have done that ...

but still lagging when I type in email address and still the same error report coming up.......


RE: Error 800401f3 by MattyRid on 05-02-2007 at 09:51 AM

OK do you mind posting this...just incase it might be a specification issue.

Format:
RAM: (just space e.g. 512MB)
Processor: (P4 3.06GHz)
Operating System: (Windows XP Professional with SP2)


RE: Error 800401f3 by oneday on 05-02-2007 at 09:53 AM

Here you go

RAM: 512MB
Processor: Pentium 4 2.66GHz
Operating System: Windows XP Home Edition with SP2


RE: Error 800401f3 by MattyRid on 05-02-2007 at 09:56 AM

OK...so you should have sufficient RAM, anything like sweetim or smiley central installed? anything like mess patch used? is messenger discovery live installed?


RE: Error 800401f3 by oneday on 05-02-2007 at 09:59 AM

None of those installed. What is the mess patch? and messenger discovery live is not used.


RE: Error 800401f3 by MattyRid on 05-02-2007 at 10:00 AM

OK then...forget about what mess patch is...for the time being it's a good thing. Now does it still do the same without Messenger Plus! Live installed? This will mean removing it and trying it


RE: Error 800401f3 by oneday on 05-02-2007 at 10:02 AM

Ok uninstalled Messenger Plus Live! and it still isn't working.


RE: Error 800401f3 by MattyRid on 05-02-2007 at 10:05 AM

OK means we should try a clean install...if this doesn't work, then only the messenger support team can help you.

Clean Install: http://shoutbox.menthix.net/showthread.php?tid=68...d=752237#pid752237

Messenger Support: http://support.live.com/eform.aspx?productKey=wlm...byemail&ct=eformts


RE: Error 800401f3 by oneday on 05-02-2007 at 10:41 AM

Still isn't working. :(


RE: Error 800401f3 by MattyRid on 05-02-2007 at 10:43 AM

quote:
Originally posted by MattyRid
if this doesn't work, then only the messenger support team can help you.

quote:
Originally posted by oneday
Still isn't working. :(

quote:
Originally posted by MattyRid
Messenger Support: http://support.live.com/eform.aspx?productKey=wlm...byemail&ct=eformts