Hi everyone. I have configured one pop email account in live plus and every time i receive a mail i got an error in middle of my desktop that displays

What is your exact and complete version of Messenger Plus! and Messenger (see the 'About' window of both programs). Are you running XP, XP Pro, Vista, 32bit, 64bit? etc... Please provide such details...

What happens when you simply press the test button in the pop3 email configuration settings in Plus!? Do you get the same error then?

Do you have any other addons for Messenger installed? If so, try to disable or uninstall them.
Do you have any scripts for Messener Plus! Live installed? If so, try to disable all of them (long shot though).

Try to run Messenger Plus! Live with a clean unpatched and unmodified version of Messenger. If needed, reinstall Messenger.



------
PS: I can not confirm the error though. POP3 notification works absolutely perfect here in all Messenger Plus! builds...

I'm under vista 32 bit, i have the last version 8.1.0178.00 of messenger and the last Messenger Plus 4.21.270 when i press the test button it says the mail server has been contacted sucessfully. i have no add on, no scripts. I have already tried a clean install but the same thing occurs.

I have exactly the same problem

Can you confirm this message is always displayed right before the "you've got xx emails" message from Messenger Plus" pops-up? it looks like this error comes from another program.

Yes it always comes up before a new email popup. As it is related to the email toast popup I thought that it must be messenger plus that causes it

normally these errors say the application somewhere, check if it says "msnmsgs.exe" or not. Also are you running any other messenger addons by chance (e.g stuffplug)

I am not running any other addons, just the base messenger plus. No scripts either. As the other guy said Vista is our OS and we have the latest messenger and messenger plus versions.

I think this error depends of something else but i can't explain what. usually, i have kasperky, skype, firefox, ie running. kaspersky doesn't interfer( i made some test). or maybe with a windows service?? my friend have the same configuration and it's fine for her. I still don't understand. I can't track the source of the problem because it's just a pop up with this message.

OK tell me something...what have you set for once new emails are received? as in "Email Client".

i didn't set the client. i let it empty. because my MS outlook is set on windows by default. my friend didn't set either and all is fine for her.

try setting it to MS Outlook anyway and see what happens.

Yeah i try it. i'll do some observations during the next 5 fives hours and i tell you what

well does it work or what...the idea behind "see what happens" is for you to see if it happens again and report back if it doesn't

for now all i can tell you it's the error doesn't appear. that seems good.

I have just changed the email client to Outlook and sent two test emails to myself from my hotmail account and it is fixed! Probably broke when M$ sent out their recent updates.

So, i reboot my computer, start msn and unfortunately i still have this message. I really don't understand why sometime it's fine and later not. i also noticed that it didn't update my number of email, just like it doesn't check.

yep, mine has the same error after a reboot, how annoying. Just to compare my software is Vista 32 bit, Live Messenger 8.1.0178.00, Messenger Plus 4.21.0.270. Hardware wise I have a Core 2 Duo 6600, 8800GTX with 158.18 Vista 32 bit driver, etc etc

Same version of msn and plus. I have a notebook amd turion 2G X700 catalyst 7.4 <= i don't think it's a hardware error but rather software. where ? i don't know

When you recieve the toast telling you have new mail, Plus! can/will also change the Windows' recieved mail count in the registry. I start to get the feeling this is the problem (also because it doesn't happen when you click the test button in the pop3 preferences in Plus!), though this feeling can be completely wrong of course ...

Something like you (Plus!) don't have the proper access rights to change it (typical stuff for Vista), or the location is slightly different for your Windows (would surprise me), or you even have a bad registry image, or whatever (all just guesses though)...

I don't know for sure anymore and I can't check, but I thought Plus! had some registry setting which could turn off the automatical update of Windows' new email count.

Would be nice to hear more about all this from Patchou.

I don't know if i well understood what you meant (i'm french) when you talk about change count in the registry!but maybe you talk about this; in vista we don't have in the log on screen "we have ?? new mails." so i can't tell you if it is updated in registry. when i click the test button in plus it contacts successfully the server. for now i can't determine the source of the problem it doesn't update the number of email.

Are you seeing the toast popup and clicking it to open a link/program?

yes, i can do it. I just realized that i didn't mention it in previous posts but this error is displayed 3 times consecutively then the toast appear.

any other ideas

It is still happening here too, even after the latest update

maybe patchou you can just add a checkbox to choose to display a info ballon instead of the toast to fix this problem

Sorry.... On the first page, you said that you have the latest Plus! version (as you said 4.21)

quote:

---

Originally posted by hannubys
i have the last version 8.1.0178.00 of messenger and the last Messenger Plus 4.21.270

---

We should have the habit of checking threads' or posts' dates, MicroWay. Probably hannubys already have the 4.23 (the last version for the time being).

And even if you can't remember what has been done for new versions, check Change Log of Messenger Plus! (it is also accessible by the link on About Messenger Plus!... window of the software).

And hunnubys, your editing on your first post:

quote:

---

An other thing, why it says the total number of mails instead of saying for example i have 3 news mails.

---

ok. Also i already did the update to the 4.23 but still have the problem

quote:

---

Originally posted by ahmetgns
We should have the habit of checking threads' or posts' dates, MicroWay.....
And even if you can't remember what has been done for new versions, check Change Log of Messenger Plus! (it is also accessible by the link on About Messenger Plus!... window of the software).

---

quote:

---

Originally posted by CookieRevised
When you recieve the toast telling you you have new mail, Plus! can/will also change the Windows' recieved mail count in the registry. I start to get the feeling this is the problem (also because it doesn't happen when you click the test button in the pop3 preferences in Plus!), though this feeling can be completely wrong of course ...

Something like you (Plus!) don't have the proper access rights to change it (typical stuff for Vista), or the location is slightly different for your Windows (would surprise me), or you even have a bad registry image, or whatever (all just guesses though)...

I don't know for sure anymore and I can't check, but I thought Plus! had some registry setting which could turn of the automatical update of Windows' new email count.

Would be nice to hear more about all this from Patchou.

---

I have updated my messenger live to version 8.5.1238.0601 BETA and my messenger plus to version 4.23.0.276. I have Vista Ultimate 32 bit.

I still have the same error. Is it anything to do with messenger live and mesenger plus both trying to do a popup toast at the same time? If I turn off "display popup notifications" in messenger plus the error goes away which is how it is currently configured.

quote:

---

Originally posted by ahmetgns
And hunnubys, your editing on your first post:

quote:

---

An other thing, why it says the total number of mails instead of saying for example i have 3 news mails.

---

It is normal, i.e., there is nothing wrong with it. Because Messenger Plus! reports the total e-mail number, not only unread (new) mail number.

---

quote:

---

An other thing, why it says the total number of mails instead of saying for example i have 3 news mails.

---

Let see what patchou think about the balloon tray instead of the toast

quote:

---

Originally posted by hannubys
Let see what patchou think about the balloon tray instead of the toast

---

Follow-up: apparently, the problem is related to a bug in Spyware Doctor. http://shoutbox.menthix.net/showthread.php?tid=74...d=832870#pid832870

I don't have Spyware Doctor. I also noticed that sometimes it works fine but not for good

quote:

---

Originally posted by Scary674
morning there. so i reinstalled clean windows and all other now. without any spybot programs etc. messenger is only patched with messbe for the ads. and then mesg plus live addon. but the error comes still too when i recieve any new mails.

so i think its a bug in msg plus live, since messenger live beta1 from windows update, so that will not be compatible...

---