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Laptop keyboard not working by Reaper on 12-04-2007 at 12:28 AM

My house mate's laptop keyboard has spazzed out.
Shes using Windows Vista Home Premium
Basically, all of the keys that have functions attached to them (so the keys with the keypad numbers and signs, volume up and down, etc.) don't work and the computer beeps whenever they are pressed, and the F keys (F1, F2, etc.) have different keys assigned to them so like F1 acts as the Windows key, F3 is "Z" and F4 is "N") but the other keys work fine. Also the return key doesn't respond. I've tried doing a system restore and that didn't help and I uninstalled the keyboard and reinstalled it but it has not changed.
I also noticed that even on the Vista boot options the keys were not working.
My house mate tells me that she hasn't modified anything on her laptop to make it do this (she was on Facebook at the time)
Any ideas? Its an Advent laptop and ERT model.


RE: Laptop keyboard not working by djdannyp on 12-04-2007 at 01:22 AM

is there a "Function Lock" button on the keyboard or something like that

my keyboard has that, without it the F buttons wouldn't work, because they all have other functions assigned to them


RE: Laptop keyboard not working by Adeptus on 12-04-2007 at 01:23 AM

quote:
Originally posted by Reaper
I also noticed that even on the Vista boot options the keys were not working.
Hardware problem.   Take it to be fixed (hopefully under warranty).  Use an external (USB) keyboard if she needs to get off any personal information first.
RE: Laptop keyboard not working by Reaper on 12-04-2007 at 01:25 AM

quote:
Originally posted by Adeptus
quote:
Originally posted by Reaper
I also noticed that even on the Vista boot options the keys were not working.
Hardware problem.   Take it to be fixed (hopefully under warranty).  Use an external (USB) keyboard if she needs to get off any personal information first.
Is it likely to be a hardware problem over anything else then?
RE: Laptop keyboard not working by albert on 12-04-2007 at 01:28 AM

quote:
Originally posted by Reaper
Is it likely to be a hardware problem over anything else then?

If the keyboard was only "screwing around" one the O.S. has loaded, it could be a software issue.

Yet, since it seems to not even respond to the up/down arrows keys on the bootloader, it confirms it is a hardware problem.

(At leasts I think that's what Adeptus means, let him confirm).
RE: Laptop keyboard not working by djdannyp on 12-04-2007 at 01:41 AM

Like I said, is there an F-Lock or Function lock button?

It's similar to caps lock/num lock which can be enabled pre-os....if this needs to be pressed to get the F buttons to work, then that would explain why they won't work


RE: Laptop keyboard not working by Adeptus on 12-04-2007 at 04:04 AM

quote:
Originally posted by albert
Yet, since it seems to not even respond to the up/down arrows keys on the bootloader, it confirms it is a hardware problem.
Exactly.

The stuck Fn / F-Lock issue should be considered, but it sounds to me there are keys affected that do not typically change their function depending on that.  Check it, but I have a feeling that won't be the problem here.

As for software issues, I can't even imagine what kind of a Windows problem would cause that, and the fact the boot menu is affected suggests it is not.  At that point, Windows native drivers have not even been loaded.  You can boot some Linux LiveCD if you want to test it completely different environment, but I wouldn't consider that necessary.
RE: Laptop keyboard not working by rav0 on 12-04-2007 at 05:17 AM

Is the proper keyboard layout set?


RE: Laptop keyboard not working by Reaper on 12-05-2007 at 01:57 AM

There is no function lock key on the keyboard.
The up and down keys work on the boot, its just the keys I mentioned that don't work at any time.

quote:
Originally posted by rav0
Is the proper keyboard layout set?
Yes it is.
RE: Laptop keyboard not working by sandy433 on 08-02-2011 at 06:18 AM

I have a sony laptop and when i type keys "uiop" it displays as 7890 and when i press 0 it showing /, but  all the other keys are working fine. Could anyone please help me out with this problem?


RE: Laptop keyboard not working by CookieRevised on 08-02-2011 at 07:13 AM

quote:
Originally posted by Reaper
There is no function lock key on the keyboard.
I would be extremely surprised if it does not have one! It is usually located on the left bottom side, indicated with "Fn".


quote:
Originally posted by Reaper
The up and down keys work on the boot, its just the keys I mentioned that don't work at any time.
That is something else than you told before. This new fact makes the whole discussion above mute.

Can you be very specific in what keys work, what keys are replaced by other keys, and what keys do not work at all? Also describe exactly when they don't work for each key (eg: do they work on the POST screen where you need to enter F1 or the likes to get into the BIOS, or arrow keys to select a menu item -> thus all this happens _before_ Windows starts up!)

Also can you give the exact and complete model and brand number of the laptop?

------------------------------------------------

quote:
Originally posted by sandy433
I have a sony laptop and when i type keys "uiop" it displays as 7890 and when i press 0 it showing /, but  all the other keys are working fine. Could anyone please help me out with this problem?
turn off NumLock.

This button is usually located in the top right corner. To activate/deactivate NumLock you sometimes need to press the NumLock key in combination with a 'Fn' key (usually located bottom left corner). See your laptop manual for exact location.

You can also set the initial NumLock state off when you boot up Windows by setting the following registry key to 0: HKEY_CURRENT_USER\Control Panel\Keyboard\InitialKeyboardIndicators
RE: RE: Laptop keyboard not working by greenrhino5 on 09-11-2011 at 12:10 PM

quote:
Originally posted by Adeptus
quote:
Originally posted by Reaper
I also noticed that even on the Vista boot options the keys were not working.
Hardware problem.   Take it to be fixed (hopefully under warranty).  Use an external (USB) keyboard if she needs to get off any personal information first.

There is a little insignificant button between the mousepad and space bar. This is an off/on switch for the keyboard!
RE: Laptop keyboard not working by ptcg on 03-20-2012 at 04:08 PM

This issue is normally a 'NumLock ON' issue. When your laptop keyboard is in NumLock ON mode, it responds as though the Fn Key is depressed and so all of the keyboard responses for the Fn combinations are default... i.e. the number pad that coincides with the right side of the alpa keys, all of the Function keys at the top and any others with Fn Combos.

The most common key combination to toggle the NumLock Function is the two key combo Fn-Scroll (the scroll key is normally near the upper right corner of most laptop keyboards). If this combo doesn't do it, search for the Numlock toggle for your laptop brand.

Also, check in BIOS to make sure that NumLock On is not the default setting for your system startup... if it is, reset it. You will still be able to turn it on when (and if) you want to use it, but you will need to use the toggle key combo to do so after you system is up and running. This BIOS setting will not disable or change the behavior of your Fn key.


RE: Laptop keyboard not working by CookieRevised on 03-20-2012 at 06:47 PM

PS: Most of what you've said has already been said in this old thread though...

quote:
Originally posted by ptcg
This issue is normally a 'NumLock ON' issue. When your laptop keyboard is in NumLock ON mode, it responds as though the Fn Key is depressed and so all of the keyboard responses for the Fn combinations are default...
I have never seen a setup where, if NumLock is on, all the keys which have a secondary/tertiary function in combination with the 'Fn' key wont function anymore in combination with the 'Fn' key. The Numlock state should not interfear with the 'Fn' function key; it wouldn't make much sense. But maybe something crazy like that exists, dunno... but I highly doubt it...

quote:
Originally posted by ptcg
The most common key combination to toggle the NumLock Function is the two key combo Fn-Scroll
Other than that I had already suggested that a year ago in this thread, I would hardly call it "most common".

On the contrary, I dare to claim that the most common setup is that the NumLock is the primary function of that key, not the secondary or tertiary function (in combination with the 'Fn' key).