WLM video call connection problem = "Your video call has ended" message - Printable Version
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WLM video call connection problem = "Your video call has ended" message by spwright31 on 01-13-2008 at 10:44 PM
I am having a connection problem in WLM Version 2008 (Build 8.5.1302.1018). When I try to have a video call with a contact, WLM will try to connect for 30 seconds to 1 minute then displays a message "Your video call has ended". I can IM with a contact but cannot video call / share my webcam. FYI - my contact and I are running Windows XP Home.
I have read alot on sites about this problem and have done the following:
1. Upgraded my modem firmware.
2. Uninstalled and reinstalled WLM
3. Disabled my McAfee Firewall and Webroot Spysweeper applications.
I have read about enabling Universal Plug and Play and manually enabling certain TCP/IP ports. I do not know how to do this and can't find a straight forward explanation. Microsoft Tech support and Qwest DSL tech support have been zero help.
I would appreciate any suggestions.
RE: WLM video call connection problem = "Your video call has ended" message by perfectsmile on 01-15-2008 at 11:23 PM
sometimes it works if you sign out and back in or when you restart your computer.