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Receiving Messages - Printable Version

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+----- Thread: Receiving Messages (/showthread.php?tid=85020)

Receiving Messages by caper222_ on 07-25-2008 at 06:25 PM

:|Lately I haven't been able to receive any messages in messanger  but I message them  I uninstalled it then reinstalled it , made sure my updates were current, made sure none of my contacts were blocked
I am using windows xp .

                           Sharon


RE: Receiving Messages by Chris4 on 07-25-2008 at 08:24 PM

What firewall, anti-virus, etc. are you using?

It's likely a program is blocking messages from being received.


RE: Receiving Messages by caper222_ on 07-26-2008 at 12:03 AM

I am using the firewall that comes with xp .the one with my security program is disabled .I always got my messages up until about a couple of weeks ago .I have no problem sending and when I do they can also send messages but not before


RE: Receiving Messages by Chris4 on 07-28-2008 at 04:28 AM

Remember you can use Web Messenger until the problem is resolved.

Give this a shot..

quote:
Originally posted by http://www.bigblueball.com/forums/windows-live-messenger-support/40267-cant-receive-messages.html

1. Exit Windows Live Messenger.

2. Click on START and RUN and type in control appwiz.cpl and hit Enter to open the Add/Remove Programs window.

3. In the Add/Remove Programs window,

a. Select Sweet IM and choose Remove.

b. Select Macro Gaming Sweet IM and choose Remove.

c. Select InfoPen and choose Remove.

4. Restart your computer.

5. Sign into Windows Live Messenger again and verify if the issue is resolved.

Also any other Messenger add-ons, SmileyCentral, etc. .. remove them.
RE: Receiving Messages by caper222_ on 07-28-2008 at 05:34 PM

I have about given up , I downloaded a lower version (after I unistalled 8.5)Same thing . I tried to down load 9 (Beta) but they stopped the link .I did find out that I can receive messages when I am in appear offline mode which is weird , beginning to think it may be with my server


RE: Receiving Messages by Chris4 on 08-05-2008 at 06:56 AM

Did you try what I said in the post before yours?


RE: Receiving Messages by CookieRevised on 08-05-2008 at 07:05 AM

quote:
Originally posted by caper222_
I have about given up , I downloaded a lower version (after I unistalled 8.5)Same thing . I tried to down load 9 (Beta) but they stopped the link .I did find out that I can receive messages when I am in appear offline mode which is weird , beginning to think it may be with my server
Strange this is exactly the same thing as reported here it seems. With the exception that in that other thread it is only experienced with polygamy...

beats me what the cause can be...

Report it to Support.
RE: Receiving Messages by caper222_ on 08-05-2008 at 06:24 PM

Thanks for responding again .I have done all I can , I am at the point now where I don't turn on my messanger . I don't even know if I have the right version anymore I have uninstalled and reintalled so many versions and I don't like using the windows messanger .its like I said before if I buzz them first or I am in appear offline mode they can message me . Oh yes I did all that you suggested but no difference, I don't see these that you suggested

Select Sweet IM and choose Remove.

b. Select Macro Gaming Sweet IM and choose Remove.

c. Select InfoPen and choose Remove.
                       


                        Sharon


RE: Receiving Messages by CookieRevised on 08-05-2008 at 07:23 PM

Uninstalling and reinstalling very very rarely fixes anything.... Please report your issue to Support, as I described.


RE: Receiving Messages by caper222_ on 08-05-2008 at 11:12 PM

Hi again , I reported it to support .Hope they can help
               thanks again , Sharon