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Laptop - Built in Wifi device not recognised AT ALL. please help! - Printable Version

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Laptop - Built in Wifi device not recognised AT ALL. please help! by M73A on 08-14-2008 at 06:47 PM

ive got this laptop here,

toshiba satellite a30... just used the discs supplied to format it and reinstall drivers, the only problem is that the BUILT IN wifi network device is not recognised by the system.

its not even in device manager with a ? mark!!! it just seems to not exist!

ive triewd installing the drivers seperately and it causes an error. now im really stuck

any help would be appreciated. thanks.

EDIT: just trying some really simple tests, it is connected inside as the power light flashes when the laptop is powered on. after that it just does nothing, and windows doesn't know its there!


RE: Laptop - Built in Wifi device not recognised AT ALL. please help! by RaceProUK on 08-14-2008 at 07:03 PM

If you can find the laptop's wireless card drivers, you could try installing them. Often, that lets Windows see the device.


RE: Laptop - Built in Wifi device not recognised AT ALL. please help! by M73A on 08-14-2008 at 07:10 PM

hm, ive managed to find out its an
Atheros AR5001Wireless Network Adapter

now to find a driver!


RE: Laptop - Built in Wifi device not recognised AT ALL. please help! by djdannyp on 08-14-2008 at 07:12 PM

Clicky


RE: Laptop - Built in Wifi device not recognised AT ALL. please help! by Tochjo on 08-14-2008 at 07:16 PM

I found some drivers at http://aps2.toshiba-tro.de/wlan/?page=downloads, but was unable to find a more detailed version description.


RE: Laptop - Built in Wifi device not recognised AT ALL. please help! by M73A on 08-14-2008 at 07:19 PM

wow thanks, how the hell did u find them so quick?! ive been googling for about twenty minutes!!

just restarting now.... fingers crossed

EDIT:

no success :-(

its strange, ive never had a device completely ignored from device manager


RE: Laptop - Built in Wifi device not recognised AT ALL. please help! by Nathan on 08-14-2008 at 07:23 PM

Try restoring the wifi's driver?
I have the same rep number as tochjo /offtopic :P


RE: Laptop - Built in Wifi device not recognised AT ALL. please help! by Tochjo on 08-14-2008 at 07:25 PM

Well, I Googled for wireless drivers toshiba satellite a30, which gave http://forums.computers.toshiba-europe.com/forums...spa?threadID=12134 as the second result for me. On that page I found this page, which is a page on a Toshiba site, so looks reliable. There, I entered the obvious stuff, e.g. Notebook, Satellite, A series. After that I chose A300 as model (had to enter something) and Wireless Lan Driver as driver type. Clicking one of the results redirected me to the Wireless Lan driver Portal, and here we are.

I see it doesn't work. Then I wouldn't know either, there's only one driver for the Atheros for each operating system, so it seems. Tried contacting Toshiba?


RE: Laptop - Built in Wifi device not recognised AT ALL. please help! by M73A on 08-14-2008 at 07:27 PM

how do i restore the driver? i cant get to the device from device manager because its not showing up anywhere :(

tochjo's links installer says -

quote:
the device may not be pressent or could have been ejected/unplugged from the system.
insert or reinsert now.


but its on board, so i cant remove it... hm!
RE: Laptop - Built in Wifi device not recognised AT ALL. please help! by djdannyp on 08-14-2008 at 07:27 PM

Are there buttons on the laptop to turn the wireless on/off?

I know that when i reformatted my laptop my wireless didn't work until i'd put back on the application to control the buttons as well as having the wifi drivers installed


RE: Laptop - Built in Wifi device not recognised AT ALL. please help! by M73A on 08-14-2008 at 07:33 PM

yeah theres buttons! hm, the app should be installed. ill try again.

is it a model specific program?

thanks this sounds promising :)


RE: Laptop - Built in Wifi device not recognised AT ALL. please help! by ipab on 08-14-2008 at 08:37 PM

What is your exact model number?

(Flip over your computer and you should see a long series of numbers and letters with it endind in a30 or something along those lines).


RE: Laptop - Built in Wifi device not recognised AT ALL. please help! by M73A on 08-14-2008 at 08:56 PM

Toshiba Satellite A30 PSA30E


RE: Laptop - Built in Wifi device not recognised AT ALL. please help! by ipab on 08-14-2008 at 09:33 PM

It should be that and then - something else. I also need the - something else bit too.


RE: Laptop - Built in Wifi device not recognised AT ALL. please help! by M73A on 08-14-2008 at 10:07 PM

psa30e-1cvqc-en


RE: Laptop - Built in Wifi device not recognised AT ALL. please help! by Voldemort on 08-14-2008 at 10:22 PM

hm, probably not the cause, but is it enabled? some laptops have a fn+something or a switch to turn the wifi card on/off....


RE: Laptop - Built in Wifi device not recognised AT ALL. please help! by M73A on 08-14-2008 at 10:30 PM

quote:
Originally posted by Voldemort
hm, probably not the cause, but is it enabled? some laptops have a fn+something or a switch to turn the wifi card on/off....
booting now, gonna test it, if this works... lol

edit:

no luck!
RE: Laptop - Built in Wifi device not recognised AT ALL. please help! by ipab on 08-15-2008 at 12:27 AM

I have noticed that some bioses have a setting that can turn the wifi card on and off, can you check to see if yours does?

http://eu.computers.toshiba-europe.com/cgi-bin/To...18&selShortMod=358

There is a a link to your model and it's current drivers. Perhaps try both the wireless drivers listed there and see if you have any luck...


The other thing we can do to check to see if it is a hardware issue is, run ubuntu live and see if it recognizes that there is a wireless card there. If it does, then we know that it's an OS related issue.


RE: Laptop - Built in Wifi device not recognised AT ALL. please help! by M73A on 08-15-2008 at 12:50 AM

i went into the bios and theres no wifi setting :(

have tried the drivers listed there, no luck!

have never used ubuntu, erm. google time i guess!

edit: its 2am, i shall be back in the morning. thanks for the help guys! im tempted to just buy a cheap wifi card bus. this is getting on my tits now!


RE: Laptop - Built in Wifi device not recognised AT ALL. please help! by Jarrod on 08-16-2008 at 09:57 PM

in the bios it might not be a wireless setting either it might be in there as a disabled expansion bay or something


RE: Laptop - Built in Wifi device not recognised AT ALL. please help! by M73A on 08-16-2008 at 11:54 PM

nope there is nothing in the bios to turn it on AT ALL, i have been through every available option and theyre all nothing to do with expansions, wifi, lans, network things. theres nothing in there for it :(