Shoutbox

Problem Opening Logs after Decryption - Printable Version

-Shoutbox (https://shoutbox.menthix.net)
+-- Forum: MsgHelp Archive (/forumdisplay.php?fid=58)
+--- Forum: Messenger Plus! for Live Messenger (/forumdisplay.php?fid=4)
+---- Forum: WLM Plus! Help (/forumdisplay.php?fid=12)
+----- Thread: Problem Opening Logs after Decryption (/showthread.php?tid=86281)

Problem Opening Logs after Decryption by Callum_1991 on 09-29-2008 at 09:53 PM

Hey, ok, when I try to open an encrypted chat log with someone, it opens the log viewer then asks for my password, I type it and begin decryption but when it's finished it comes up with an "Open, Save, Cancel" Dialogue as though I were downloading a file through Internet Explorer (I have IE8Beta2, Firefox 3 is my default though) and no matter what I do I can't get it to stop that.

I don't remember when it started doing it because I don't view the logs all the time but I'd really like to be able to read them in the native Log Viewer. Any help would be appreciated or have I managed to create yet another impossible problem lol.

Thanks in advance.

Cal.


RE: Problem Opening Logs after Decryption by Patchou on 09-29-2008 at 11:59 PM

anybody else with IE8 can test and tell me if that's related?


RE: Problem Opening Logs after Decryption by razor5070 on 09-30-2008 at 01:35 AM

Just tryed it, opened fine in the default log viewer.


RE: Problem Opening Logs after Decryption by vaccination on 09-30-2008 at 08:45 AM

Unconfirmed; log viewer opens fine here, with IE8 installed. (works fine with and without IE8 being default browser too.)


RE: Problem Opening Logs after Decryption by Sunshine on 09-30-2008 at 12:03 PM

No problem here and I'm using IE8b2 as well. This sounds like the program to open the logs with has been set to IE somehow...

How to fix:
- Find out where you store the Plus! chat log by going to Plus > Preferences > Conversations > Chat Logging
- Navigate to that folder
- Rightclick on one of the .ple files and choose Open With
- Check what program it is set to open with, it should look like this:

[Image: attachment.php?pid=929789]

- If not, change it to look as above by checking the box infront of "Always use the selected program..." then click the Browse button and navigate to the Messenger Plus!Live folder, select Log Viewer.exe, click Open

Now you've reset the file association and encrypted log files should open up in the native Log Viewer again.


RE: Problem Opening Logs after Decryption by ShawnZ on 09-30-2008 at 12:22 PM

quote:
Originally posted by Sunshine
Rightclick on one of the .ple files and choose Open With

i think the problem is probably with its ability to open unencrypted log files, not encrypted ones :p
RE: Problem Opening Logs after Decryption by Sunshine on 09-30-2008 at 12:28 PM

quote:
Originally posted by ShawnZ
quote:
Originally posted by Sunshine
Rightclick on one of the .ple files and choose Open With

i think the problem is probably with its ability to open unencrypted log files, not encrypted ones :p
Nah...
quote:
...when I try to open an encrypted chat log with someone..


:P
RE: Problem Opening Logs after Decryption by Callum_1991 on 09-30-2008 at 12:51 PM

Let me clarify what's happening (Click on them, they're too large to show in the thread):

http://callum.webbjack.com/problem/1.png
http://callum.webbjack.com/problem/2.png
http://callum.webbjack.com/problem/3.png
http://callum.webbjack.com/problem/4.png
http://callum.webbjack.com/problem/5.png


RE: Problem Opening Logs after Decryption by Sunshine on 09-30-2008 at 01:00 PM

Ok, I've looked at the pictures..odd but yea ehh have you tried my solution?


RE: Problem Opening Logs after Decryption by Callum_1991 on 09-30-2008 at 01:05 PM

Thanks for the suggestion but it's not applicable, as you can see the PLE file opens with the log viewer but I'm then given a download dialogue from within the viewer asking me to open, save, cancel the temporary html file (Plus decrypts the logs into a temporary html file that's removed once it's been looked at)


RE: Problem Opening Logs after Decryption by Sunshine on 09-30-2008 at 02:03 PM

Have you at least checked if the settings are as I've shown? I'm curious to know if something has changed there.

Another thing you could do is to repair or uninstall/reinstall Messenger Plus!, have you tried that? Wich version of Messenger Plus! (Live) do you have (Plus > About..full number please)?


RE: Problem Opening Logs after Decryption by Callum_1991 on 09-30-2008 at 02:38 PM

I Actually completely uninstalled and reinstalled plus as the first thing I tried and those settings are the same, although in XP it looks slightly different.


RE: Problem Opening Logs after Decryption by Callum_1991 on 10-14-2008 at 07:36 PM

Is there still no ideas on this? It really is incredibly annoying =/


RE: Problem Opening Logs after Decryption by Patchou on 10-15-2008 at 04:25 AM

thanks for the screenshots.

I would say that IE is probably screwed-up in one way or another on your system (or you have a faulty add-on installed). I suggest you try resetting/disabling all your IE addons and reinstalling IE8. Let us know if that works.


RE: Problem Opening Logs after Decryption by Callum_1991 on 10-15-2008 at 02:47 PM

Thanks for the suggestion but still no luck =/ (I have no browser extensions FYI, apart from the QTBreadcrumbs bar)