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WLM 9.0 - Windows Live Call - 0x80070643 - Printable Version

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+----- Thread: WLM 9.0 - Windows Live Call - 0x80070643 (/showthread.php?tid=86290)
WLM 9.0 - Windows Live Call - 0x80070643 by Chris4 on 09-30-2008 at 03:59 AM

Hey,

When installing Windows Live Messenger 9, I get this error:

quote:
Windows Live Call (0x80070643)
I've tried looking up the error code but haven't found anything related.

Sometimes the installer (wlsetup-web.exe) stops at 50% when attempting to install Windows Live Call and says it has failed to install, other times it will 100% complete, then says it failed to install.

I've tried completely removing the existing WLM 8.5 and also any other programs related to Windows Live and then installing WLM 9.0, but continues to not install.

Windows XP SP3

[Image: attachment.php?pid=929754]
RE: WLM 9.0 - Windows Live Call - 0x80070643 by -LiNk- on 09-30-2008 at 08:58 AM

Read this, I think it can help:

Error Code 0x80070643: Cannot install Windows Live Messenger 9 or other Windows Live Applications

Or try to go to Start>Run, type 'cmd' and then enter each of these one at a time at the command prompt (hit 'enter' after each one if needed):

regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 atl.dll
regsvr32 wucltui.dll
regsvr32 wups.dll



P.s. Did you try the full installer http://g.live.com/1rebeta3/en/wlsetup-all.exe ?

RE: WLM 9.0 - Windows Live Call - 0x80070643 by Spunky on 09-30-2008 at 09:15 AM

quote:
Originally posted by -LiNk-
Or try to go to Start>Run, type 'cmd' and then enter each of these one at a time at the command prompt (hit 'enter' after each one if needed):

You will need to open cmd with admin rights for rgsvr32 ;)
RE: RE: WLM 9.0 - Windows Live Call - 0x80070643 by Chris4 on 09-30-2008 at 10:43 AM

quote:
5) Next navigate to
C:\ProgramData\Microsoft\IdentityCRL
and Take Ownership of this folder.
Unable to do that as I'm on XP. Tried looking for the equivalent C:\Program Files\Microsoft\IdentityCRL but it doesn't exist.

Uninstalling Plus! didn't help.

All the regsvr32 commands succeeded apart from the first one:

---------------------------
RegSvr32
---------------------------
DllRegisterServer in wuapi.dll failed.
Return code was: 0x80070005
---------------------------
OK   
---------------------------

quote:
Originally posted by SpunkyLoveMuff
You will need to open cmd with admin rights for rgsvr32 ;)
Same thing happens.

quote:
Originally posted by -LiNk-
P.s. Did you try the full installer http://g.live.com/1rebeta3/en/wlsetup-all.exe ?
I'll give it a try later.
RE: WLM 9.0 - Windows Live Call - 0x80070643 by -LiNk- on 09-30-2008 at 07:10 PM

quote:
I'll give it a try later.

First of all, I think you should try installing the full package in Safe Mode.

quote:
All the regsvr32 commands succeeded apart from the first one:

---------------------------
RegSvr32
---------------------------
DllRegisterServer in wuapi.dll failed.
Return code was: 0x80070005
---------------------------
OK   
---------------------------

Read this! ;)

But before, try this command, too (it's important because it's related to SP3 installation - and you have SP3 on your machine):

regsvr32 wups2.dll

These commands are solutions for the same error in WLInstaller -Wave 2: this error seems to be related to Windows Update. Does it work fine on your pc?
RE: WLM 9.0 - Windows Live Call - 0x80070643 by jpc47 on 09-30-2008 at 07:26 PM

OK.  Hope this thread works... please advise if i should have gone to another...

my issue is that i don't want Live Call installed/active.

On any webpage i go to, all phone numbers are hyper-linked to run Livecall.  this is useless from a personal (can't update attwireless phone book) to professional (customer phone numbers are hyper-linked).

does anyone know how to remove this, for lack of a better word, functionality?

thanks!

RE: WLM 9.0 - Windows Live Call - 0x80070643 by jpc47 on 09-30-2008 at 07:28 PM

also, running XP (SP2) IE 6.0.29

RE: RE: WLM 9.0 - Windows Live Call - 0x80070643 by -LiNk- on 09-30-2008 at 08:05 PM

quote:
Originally posted by jpc47
OK.  Hope this thread works... please advise if i should have gone to another...

my issue is that i don't want Live Call installed/active.

On any webpage i go to, all phone numbers are hyper-linked to run Livecall.  this is useless from a personal (can't update attwireless phone book) to professional (customer phone numbers are hyper-linked).

does anyone know how to remove this, for lack of a better word, functionality?

thanks!

You have to disable an helper-object for IE, Click-To-Call-BHO, under Tools > Manage Add-ons.... Here's a screenshot that can help (it's IE7, but it should be similar in IE6):

[Image: senzatitolo1bq6.th.jpg][Image: thpix.gif]

(click to enlarge)
RE: WLM 9.0 - Windows Live Call - 0x80070643 by Chris4 on 10-01-2008 at 08:06 AM

Thanks -LiNk-, worked :D.

I done the command. Then followed instructions to register the wuapi.dll file (by downloading Reset_subinacl.ZIP [had to Google it, as link wasn't working] and running reset.cmd).

Then I thought I'd try the wlsetup-web.exe installer (not the full package) and it installed fine. :)

However, I'm now receiving this when I sign in.. :(

---------------------------
Windows Live Messenger Beta
---------------------------
Signing in to Windows Live Messenger Beta failed because the service is temporarily unavailable. Please try again later.

Error code: 8000ffff

---------------------------
Retry   Cancel   Help   
---------------------------

That means that one of the components has failed to install (d'oh!).

But I think the solution is here from JK.

So I'll try that later, as well as downloading the full package.

RE: RE: WLM 9.0 - Windows Live Call - 0x80070643 by -LiNk- on 10-01-2008 at 09:03 AM

quote:
That means that one of the components has failed to install (d'oh!).

But I think the solution is here from JK.

So I'll try that later, as well as downloading the full package.

Good :)
If you need individual installers of any component to resolve the problem, go to this entry in JK's Live Space! ;)
RE: WLM 9.0 - Windows Live Call - 0x80070643 by jpc47 on 10-01-2008 at 12:46 PM

and thanks for the helper object note... worked perfectly!

RE: RE: RE: WLM 9.0 - Windows Live Call - 0x80070643 by Chris4 on 10-01-2008 at 08:43 PM

quote:
Originally posted by -LiNk-
quote:
That means that one of the components has failed to install (d'oh!).

But I think the solution is here from JK.

So I'll try that later, as well as downloading the full package.

Good :)
If you need individual installers of any component to resolve the problem, go to this entry in JK's Live Space! ;)
Thank you! :D

Just installed Contacts.msi and then it allowed me to sign in :D

+1 rep, thank you very much. :)
RE: RE: WLM 9.0 - Windows Live Call - 0x80070643 by -LiNk- on 10-02-2008 at 07:19 AM

quote:
Originally posted by jpc47
and thanks for the helper object note... worked perfectly!

quote:
Originally posted by Chris4
Thank you! :D

Just installed Contacts.msi and then it allowed me to sign in :D

+1 rep, thank you very much. :)

It's ok, guys! :)  Glad I was helpful!
RE: WLM 9.0 - Windows Live Call - 0x80070643 by endmaxd on 03-23-2009 at 11:22 AM

my error is the same code but mine says:

Windows Live Call -- Error 1402. Could not open key: HKEY_LOCAL_MACHINE32\SOFTWARE\Classes\CLSID\{0101014E-D958-4d10-82A1-9195E2220B66}\InprocServer32.  System error 5.  Verify that you have sufficient access to that key, or contact your support personnel.

i have tried everything out there and just hope to god someone can help me with it... or at least tell me vista is broke and needs a re-install >.>