blue screen - every single time!!! - Printable Version
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blue screen - every single time!!! by dave565 on 11-05-2008 at 04:20 PM
everytime i start my computer normally, and in every mode in F8 i get the same blue screen - its not looking good!
STOP: c000021a [fatal system error]
the windows login process system has terminated unexpectedly with a status of 0xc0000005 (0x00000000 0x00000000).
the system has been shut down
Because all safe modes and even command prompt mode is not working i have a bad feeling im gonna have to just reinstall windows and lose all my stuff. is there a way of running dr. watson or something.
computer is a dell dimension 3100c
windows xp home
please help me!!!
thanks
RE: blue screen - every single time!!! by matty on 11-05-2008 at 06:00 PM
http://support.microsoft.com/kb/156669
You may have to boot from the installation media and repair windows but also you may have to replace the WinLogon and CRSS files this is quite advanced and not recommended if you do not know what you are doing.
RE: blue screen - every single time!!! by Jarrod on 11-06-2008 at 02:29 AM
http://www.ubuntu.com/
then you can either back everything up or replace what is broken