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Heeelp!!! Contacts Gone!!! - Printable Version

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+----- Thread: Heeelp!!! Contacts Gone!!! (/showthread.php?tid=87740)

Heeelp!!! Contacts Gone!!! by SYD141 on 12-14-2008 at 11:00 AM

Can sum1 plz help me owt here!!

(this may have nothing 2 do with the messenger plus! extension)

OK.
I sign into messenger one day, like I usually do. And all my contacts hav gone! :|


instead of a contact list i get
"We could not find any contacts that matched your filter".

But, when one of my contacts was Online, they showed up.
I'm using the normal full release of messenger [NOT BETA].
With messenger plus! Live 4.70/90 {cant rememba wich one is installed}


Plz, answer my plead sum1..

Is there a way to hide your offline contacts?

If so, how do I un-hide them?


Thnx, [SYD141]


RE: Heeelp!!! Contacts Gone!!! by NanoChromatic on 12-14-2008 at 12:14 PM

quote:
Originally posted by SYD141
Can sum1 plz help me owt here!!

(this may have nothing 2 do with the messenger plus! extension)

OK.
I sign into messenger one day, like I usually do. And all my contacts hav gone! :|


instead of a contact list i get
"We could not find any contacts that matched your filter".

But, when one of my contacts was Online, they showed up.
I'm using the normal full release of messenger [NOT BETA].
With messenger plus! Live 4.70/90 {cant rememba wich one is installed}


Plz, answer my plead sum1..

Is there a way to hide your offline contacts?

If so, how do I un-hide them?


Thnx, [SYD141]

quote:
Originally posted by Microsoft Help guide
For Windows XP

   1. On the taskbar, right-click Start, and then select Explore.
   2. Navigate to the folder C:\Documents and Settings\Your Windows logon name\Contacts\Your Messenger e-mail address.
   3. Delete all of the files in the folder.
   4. Navigate to the folder C:\Documents and Settings\Your Windows logon name\Local Settings\Application Data\Microsoft\Windows Live Contacts\Your Messenger e-mail address.
   5. Delete all of the folders and hidden folders in the Your Messenger e-mail address folder.
   6. Close Windows Explorer and try to sign in to Messenger again.


Might help.
Btw, Doesnt hurt to open up msn : Help -> Help topics -> Faqs -> I cant see my contact list.
Should work.

Thx
RE: Heeelp!!! Contacts Gone!!! by andrey on 12-14-2008 at 12:27 PM

You probably don't have to go through all that hassle deleting those files..

quote:
Originally posted by SYD141
OK.
I sign into messenger one day, like I usually do. And all my contacts hav gone! :|


instead of a contact list i get
"We could not find any contacts that matched your filter".
Looks like you've accidentally typed something into wlm's word wheel.
Just open your contact list, find this area and delete what may be typed in it:

[Image: attachment.php?pid=940777]
RE: RE: Heeelp!!! Contacts Gone!!! by NanoChromatic on 12-14-2008 at 12:45 PM

quote:
Originally posted by andrey
You probably don't have to go through all that hassle deleting those files..
quote:
Originally posted by SYD141
OK.
I sign into messenger one day, like I usually do. And all my contacts hav gone! :|


instead of a contact list i get
"We could not find any contacts that matched your filter".
Looks like you've accidentally typed something into wlm's word wheel.
Just open your contact list, find this area and delete what may be typed in it:

[Image: attachment.php?pid=940777]

Surely he/she would of noticed...?
RE: Heeelp!!! Contacts Gone!!! by SYD141 on 12-14-2008 at 01:00 PM

Thnx NanoChromatic!!
But it didnt work!!
i did all that yu sed :(:(:(

Yeah I did notice it wasnt that @ Nandrey xD



RE: RE: Heeelp!!! Contacts Gone!!! by NanoChromatic on 12-14-2008 at 01:11 PM

quote:
Originally posted by SYD141
Thnx NanoChromatic!!
But it didnt work!!
i did all that yu sed :(:(:(

Yeah I did notice it wasnt that @ Nandrey xD




Try re-installing it or try the New Build plus and WLM
Or Try Messenger on a different pc
Btw ; andrey not Nandrey
RE: Heeelp!!! Contacts Gone!!! by djdannyp on 12-14-2008 at 01:34 PM

Try logging into Web Messenger and see if your contacts show up there


RE: Heeelp!!! Contacts Gone!!! by SYD141 on 12-14-2008 at 03:20 PM

yeah it's just my pc :( :S


RE: Heeelp!!! Contacts Gone!!! by djdannyp on 12-14-2008 at 03:48 PM

Try following these steps:

To try and fix that you can clear out the contact cache as follows:
- Exit WLMessenger
- Delete the two folders corresponding with your address in the following folders:
Windows XP:
%userprofile%\contacts
%userprofile%\Local Settings\Application Data\Microsoft\Windows Live Contacts
Windows Vista:
%userprofile%\contacts
%localappdata%\Microsoft\Windows Live Contacts

These folders may be hidden so make sure you turn on hidden folders first.

To navigate to these folders Press [Image: windows_key.jpg] + R on your keyboard, then copy in the links above


RE: Heeelp!!! Contacts Gone!!! by SYD141 on 12-15-2008 at 06:40 PM

Thanks, but that didn't work either :(
I'm running Windows XP, I did that.

Extra Note:: When I sign in with my other Hotmail Address, this does not occur. :S
Strange.


RE: Heeelp!!! Contacts Gone!!! by djdannyp on 12-15-2008 at 09:10 PM

After deleting your contacts cache, how long did you wait after signing in before deciding that it hadn't worked?

It can sometimes take a few minutes to re-download your contacts from the server


RE: Heeelp!!! Contacts Gone!!! by SYD141 on 12-15-2008 at 09:15 PM

Well, I kind of signed in straight away...


RE: Heeelp!!! Contacts Gone!!! by djdannyp on 12-15-2008 at 09:19 PM

Yes, but how long did you stay signed in for?

Did you leave it 10-15 minutes to give it a chance to re-download your contacts from the server?

Also, are you 100% sure that you accessed the correct folders and deleted the folders with the same name as your e-mail address?


RE: Heeelp!!! Contacts Gone!!! by SYD141 on 12-15-2008 at 09:23 PM

Yes, I'm 100% sure I did everything you said; But, I have been signed in all afternoon TBH, well since I did what you said earlier.
Not just 10-15 minutes.