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Windows Live Communication platform error on XP - Printable Version

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Windows Live Communication platform error on XP by Dragunov on 01-15-2009 at 06:13 PM

Hi,

I also have a XP partition on PC, so I wanted to update my messenger to  the latest 2009 version, so I installed the stuff I wanted: Messenger, Photo Gallery and Mail, but when I wanted to start Messenger, I got those Communication Platform is not responding and need to close down

I already deleted the contacts as suggested but still those error or none at all, if I try to start Messenger several times, but then it just doesn't want to log-in

How to fix this?

thx


RE: Windows Live Communication platform error on XP by albertomagana on 01-17-2009 at 01:16 AM

Hi, the same happened here, but after hours of searching found that disabling NVidia FirstPacket everything works great, hope that this works, if not (taken from another forum.. dont remember exactly because i searched a lot ):

Possible Fix 1: nVidia nForce driver components

I have an EVGA i650 Ultra motherboard in my system with the nForce drivers installed. Either of the two following nForce driver components / features might cause this problem in Vista.

   1. nVidia MediaShield
   2. nVidia - ForceWare Network Access Manager

Uninstall them to see if it clears up the issue. I uninstalled both of them and it was fixed, so it could be either.

Possible Cause 2: Vista's DEP Protection

To fix this issue, you might need to disable DEP in Vista. To disable DEP, perform the following (found these steps HERE.)

1. Click Start
2. Click All Programs
3. Click Accessories
4. Right Click on Command Prompt
5. Left click on Run as Administrator
6. Click the Allow button if it asks you for permission
7. Type or copy and paste this into the command prompt window:

bcdedit.exe /set {current} nx AlwaysOff

8. You should see the message "Operation Completed Successfully"
9. Reboot and DEP should be off.

For more information regarding DEP, what it is and how it affects your web-based applications. Checkout this link.

Possible Cause 3: Administrator Mode

You may also want to try running the application as an administrator. You can do this by right clicking on the short-cut, selecting properties and checking the "Run as administrator" box.